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How do I organise a meter for my building site?

FAQHow do I organise a meter for my building site?

Building is a fun yet exhaustive process. Whether you need to get a temporary or permanent supply to your site, this is a good place to start. Building is a fun yet exhaustive process. Whether you need to get a temporary or permanent supply to your site, this is a good place to start.

What information do I need to get a quote?

FAQWhat information do I need to get a quote?

Call 1800 730 265 today or request a call back to discuss the best plan for your business – we’re here to help. Call 1800 730 265 today or request a call back to discuss the best plan for your business – we’re here to help.

Why do I still need to pay for electricity with solar connected?

FAQWhy do I still need to pay for electricity with solar connected?

You pay to be connected to the network and only pay for electricity when your panels aren't producing enough energy to power your home. You pay to be connected to the network and only pay for electricity when your panels aren't producing enough energy to power your home.

How can I keep track of my usage?

FAQHow can I keep track of my usage?

No matter the season, there's always something that will be affecting your power and gas usage. Whether it's heaters in winter or air conditioning in the warmer months, it can be difficult to work it exactly how much of an affect these appliances have on your bill. With a couple of the tools Synergy provides, it's a easy for any household to track their energy usage and lower their bill with smarter consumption. No matter the season, there's always something that will be affecting your power and gas usage. Whether it's heaters in winter or air conditioning in the warmer months, it can be difficult to work it exactly how much of an affect these appliances have on your bill. With a couple of the tools Synergy provides, it's a easy for any household to track their energy usage and lower their bill with smarter consumption.

Is my payment number the same as my account number?

FAQIs my payment number the same as my account number?

No, your account number is unique to your account and is the 8-12 digit number located top right of your bill (on the front). Your payment number is the 10 digit number located on the bottom right, below the dotted line, on the front of your bill. You can use this payment number when conveniently paying your bill online using a credit or debit card No, your account number is unique to your account and is the 8-12 digit number located top right of your bill (on the front). Your payment number is the 10 digit number located on the bottom right, below the dotted line, on the front of your bill. You can use this payment number when conveniently paying your bill online using a credit or debit card

What should I do if I can't afford to pay when my payment extension is due?

FAQWhat should I do if I can't afford to pay when my payment extension is due?

If you’ve put a payment extension plan in place with us but you’re still finding it difficult to pay call us on 13 13 53. Together, we'll help find an appropriate payment solution - just have your Synergy account number handy (you'll find this in the top left hand corner of your bill). At Synergy, we want to support you through difficult times. And we understand that sometimes, it's difficult to pay bills on time. That's why we've developed the Keeping Connected program - a service designed to help you: Manage your electricity bills Avoid long term debt Keep your electricity connected. If you’ve put a payment extension plan in place with us but you’re still finding it difficult to pay call us on 13 13 53. Together, we'll help find an appropriate payment solution - just have your Synergy account number handy (you'll find this in the top left hand corner of your bill). At Synergy, we want to support you through difficult times. And we understand that sometimes, it's difficult to pay bills on time. That's why we've developed the Keeping Connected program - a service designed to help you: Manage your electricity bills Avoid long term debt Keep your electricity connected.

Moving or building?

FormMoving or building?

Whether you’re moving in or out, you can create, close or transfer your electricity connection online.

Set up Direct Debit

FormSet up Direct Debit

When you set up Direct Debit, we’ll automatically debit the bill amount from your bank account, or your credit or debit card whenever the payment is due, so you don’t have to worry about it.

Building a new property?

FormBuilding a new property?

You can apply to install a new temporary or permanent electricity supply at your building site online.

Moving or building premises

Moving or building premises

Moving premises or building a new location for your business can mean exciting times ahead. We've made managing your energy connections simple, so you can focus on the future.

Wind power

Wind power

Wind Power in Western Australia

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Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.