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Synergy Home Plan® (A1) tariff

What you need to know

• Available to all customers if electricity is used at the premises solely for residential purposes.
• Easy to understand as there’s only the one daily supply charge and one flat rate applied to all units (kWh) of electricity used.

Item Price inc. GST
Supply charge 113.2200 cents per day
Supply charge for additional homes 45.0158 cents per day
Electricity charge 31.5823 cents per unit

Green Energy

You could reduce your carbon footprint by offsetting some of your electricity use with energy from renewable sources.

Green energy options
Other fees & charges
Other fees and charges may apply. All prices listed below are correct as at 1 July 2024 and are subject to change.
Fees & charges Price inc. GST
Account establishment fee $ 26.84
Cheque dishonour fee $ 3.19
Credit or debit card transaction fee American Express 0.84 %
Credit card transaction fee MasterCard 0.77 %
Debit card transaction fee MasterCard 0.43 %
Credit card transaction fee Visa 0.90 %
Debit card transaction fee Visa 0.39 %
Removal of temporary supply $ 576.95
Direct debit dishonour fee $ 3.19
Disconnection of overhead house premises fee $ 194.00
Meter reconfiguration fee $ 106.92
Meter reconfiguration fee - remote $ 39.38
Meter testing fee $ 340.40
Meter testing fee Concession $ 144.00
Over the counter transaction fee $ 2.10
Overdue account notice fee $ 5.72
Paper based bill fee $ 1.54
Reconnection fee $ 31.10
Rejected payment dishonour fee payment made at Australia Post $ 33.88
Supply abolishment fee $ 576.95
Distributed Energy System administration fee $ 12.32
Distributed Energy Buyback Scheme administration fee $ 12.32
Special meter reading fee $ 25.96
Special meter reading fee - remote $ 20.46
Subsidiary electricity meter rental fee $ 0.1597 per day
Meter upgrade fee $ 105.93
Don't forget the small print

Effective 1 July 2024. Prices are subject to change from time to time and other fees and charges may also apply. Prices listed include GST unless otherwise stated. By law we calculate our prices to four decimal places. Electricity is charged by the 'unit'. A 'unit' is one kilowatt-hour (kWh).

The pricing details shown relate to Synergy customers connected to the South West Interconnected System (SWIS), covering the area from Kalbarri in the North, down to Albany in the South and East to Kalgoorlie. For other areas of Western Australia outside of the SWIS please contact Horizon Power.

^Applies to multiple flats and home units when a Western Power submeter is supplied through a main meter.

Reduce your electricity costs

How can I reduce my electricity costs?

There are simple steps you can take to reduce your electricity consumption – for example, minimise appliance usage or switch off the air con when it’s not needed.

There’s lots of great tips for your home in the Save energy section.

You may also want to consider a Smart Home Plan where you can save by switching your electricity use to off peak times to take advantage of cheaper rates.

There are also concessions and rebates, for eligible customers.

Take the next step and switch to a Synergy Home Plan today

I'm moving

  1. Whether you’re moving in or out, you can create or transfer your electricity connection online in less than 10 minutes
  2. Just have a copy of your bill, new address and meter number handy to get started
  3. It takes around 3 business days (excluding weekends) to get you connected and you’ll receive your first bill after that

Organise your move now

I'm building

You or your builder can set up your temporary or permanent supply online. 

  1. Make sure Landgate has titled your land as you'll need to provide us with the lot number
  2. Firstly, check your property has underground power (the shiny green dome) or call Western Power on 13 10 87 to confirm

Set up new connection

Switch to this plan

If you're already a Synergy customer and not moving home but just want to switch to this plan - then give us a call and we'll help arrange this for you.

Just have a copy of your bill handy.

Call us on 13 13 53