Skip to main content

Synergy Business Flexi Plus

What you need to know

Choose the rate options to best suit your business:

This product is generally suitable if your business can shift the majority of your energy consumption on weekdays to between 9am and 3pm and has three applicable energy consumption rates. 

The default time periods for each energy consumption rate is set out below: 


On peak Weekdays: 3pm - 9pm (excludes public holidays)
Off peak

Weekdays: 9pm - 9am (excludes public holidays)

Weekends and public holidays: All hours

Midday Saver Weekdays: 9am - 3pm (excludes public holidays)


A flat rate daily supply charge is also payable on the Synergy Business Flexi Plus. 

Energy costs

Synergy Business Flexi Plus is customised for your business’s unique needs and has tailored energy consumption rates and time periods. To find out how much you could save, contact us on 1800 730 265 or request a call back. 

Other things you need to know

  • You'll be able to track, monitor and forecast your energy usage for all premises in central spot with My Account
  • If you want to exit your plan early an early termination fee will apply
  • Subject to Synergy approval for new customers
  • Interval meter (if required) at no upfront cost for better energy management
  • As a tailored product, the applicable time periods for each energy consumption rate vary between customers so please refer to your agreement with Synergy for applicable time periods for each energy consumption rate. 
Other fees & charges
Other fees and charges may apply. All prices listed below are correct as at 1 July 2023 and are subject to change.
Fees & charges Price inc. GST
Account establishment fee $ 30.95
Cheque dishonour fee $ 2.60
Credit or debit card transaction fee American Express 0.84 %
Credit card transaction fee MasterCard 0.77 %
Debit card transaction fee MasterCard 0.43 %
Credit card transaction fee Visa 0.90 %
Debit card transaction fee Visa 0.39 %
Direct debit dishonour fee $ 2.60
Disconnection of overhead house premises fee $ 198.25
Meter reconfiguration fee $ 101.30
Meter reconfiguration fee - remote $ 39.90
Meter testing fee $ 340.40
Over the counter transaction fee $ 2.10
Overdue account notice fee $ 6.15
Paper based bill fee $ 1.30
Reconnection fee $ 31.10
Rejected payment dishonour fee payment made at Australia Post $ 29.00
Supply abolishment fee $ 518.10
Distributed Energy System administration fee $ 14.45
Special meter reading fee $ 27.90
Special meter reading fee - remote $ 15.80
Subsidiary electricity meter rental fee $ 0.1597 per day
Meter upgrade fee $ 101.30
Don't forget the small print

Effective 1 July 2024. Prices are subject to change from time to time. Prices listed include GST unless otherwise stated. By law we calculate our prices to four decimal places. Electricity is charged by the 'unit'. A 'unit' is one kilowatt-hour (kWh).

Request a call back

Find the right electricity or gas plan for your business. The right plan will depend on your estimated annual energy costs or volume. Request a call back and one of our friendly, team members will be happy to help you.

Request a call back