We like cookies

Just to let you know, we use cookies so we can provide you with a better experience when you visit us online. You'll need these to log in to My Account or make a payment online.

Learn more

Centrepay update

We've identified that Synergy has received Centrepay automated deductions through Services Australia against some inactive customer accounts, resulting in overpayments. This was unintentional, and we sincerely apologise. If you’re impacted, we’ll contact you directly.

Learn more
Moving

Moving home?

Start, close or transfer your connection online. Just tell us when and where and we’ll take care of the rest.

Arrange your connection
Compare plans

Compare energy plans

Explore our energy plans to find your perfect match - save costs, add solar or reduce your carbon footprint.

Compare

Apply for DEBS?

We'll let you know if you're eligible for the Distributed Energy Buyback Scheme as part of the connection process.

Learn more

Need more time to pay?

If you're struggling to pay your bill on time, you can apply for an extension on your due date or setup a payment arrangement.

Bill support options

Help & advice

Power outages

Check on the Western Power website for updates on current and future issues in your area.

Check for local outages
Back to top
Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.