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Service Alert

Due to scheduled maintenance on our systems, My Account and online service forms will not be available between 11:00pm on  21 October 2021 and 02:00am on 22 October 2021. We apologise for any inconvenience. 


Moving home?

Start, close or transfer your connection online. Just tell us when and where and we’ll take care of the rest.

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Compare energy plans

Explore our energy plans to find your perfect match - save costs, add solar or reduce your carbon footprint.


Apply for DEBS?

We'll let you know if you're eligible for the Distributed Energy Buyback Scheme as part of the connection process.

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Need more time to pay?

If you're struggling to pay your bill on time, you can apply for an extension on your due date or setup a payment arrangement.

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Help & advice

Power outages

Check on the Western Power website for updates on current and future issues in your area.

Check for local outages