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Service Alert

Due to scheduled maintenance on our systems, My Account and online service forms will not be available between 10:00pm on 24 July 2021 and 08:00am on 25 July 2021. We apologise for any inconvenience.

Moving

Moving home?

Start, close or transfer your connection online. Just tell us when and where and we’ll take care of the rest.

Arrange your connection
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Compare energy plans

Explore our energy plans to find your perfect match - save costs, add solar or reduce your carbon footprint.

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Apply for DEBS?

We'll let you know if you're eligible for the Distributed Energy Buyback Scheme as part of the connection process.

Learn more

Need more time to pay?

If you're struggling to pay your bill on time, you can apply for an extension on your due date or setup a payment arrangement.

Bill support options

Help & advice

Power outages

Check on the Western Power website for updates on current and future issues in your area.

Check for local outages