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Service Alert

Hi there, due to scheduled maintenance on our systems, My Account and online service forms will not be available between 10:00pm on 17 February 2020 and 11:59pm on 17 February 2020. We apologise for any inconvenience.

Moving home?

Start, close or transfer your connection online. Just tell us when and where and we’ll take care of the rest.

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Moving

Compare energy plans

Explore our energy plans to find your perfect match - save costs, add solar or reduce your carbon footprint.

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Compare plans

Apply for REBS?

We'll let you know if you're eligible for the Renewable Energy Buyback Scheme as part of the connection process.

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Need more time to pay?

If you're on holidays or just a little short this month, we can help. Apply for a one off payment extension.

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Help & advice

Power outages

Check on the Western Power website for updates on current and future issues in your area.

Check for local outages