Take control with our most convenient ways to pay your bill, update your details, manage your connections or track your usage.
Explore our range of electricity plans for your home. One flat rate, so you know what you're paying anytime of the day or one variable rate to reduce your bill if you can switch more of your usage to off-peak times. Plus one simple plan to support your home business.
Whether you’re considering an EV as your next car or you’re already an EV driver, we have tools, tips and information to help you drive into a cleaner, more efficient future.
Energy efficiency doesn’t have to be difficult, just start with one simple tip and then move on to another.
If you're looking for answers then you've come to the right spot. We'll connect you to the right tools, advice and support.
Your My Account username is on its way to your inbox now.
An email detailing how to change your password is on its way to your inbox now.
Don't forget to enter your username. You'll need to add this to log in to My Account.
Don't forget to enter your password. You'll need to add this to log in to My Account.
Please enter your email and we will send your username.
Don't forget to enter an email address. You'll need to add this to continue.
Please contact us if you can’t remember the email address.
To reset your password, enter the email address or username you created when you registered for My Account and we will email you a reset link.
Don't forget to enter an email address or username. You'll need to add this so we can reset your password.
Don't forget to enter a payment number. You'll need to add this number to continue.
Don't forget to enter an amount in both dollars and cents.
View more options
It's still the same bill just with less trees involved.
Moving or building connections
Start, close or transfer your connection online. Just tell us when and where and we’ll take care of the rest.
Explore our energy plans to find your perfect match - save costs, add solar or reduce your carbon footprint.
We'll let you know if you're eligible for the Renewable Energy Buyback Scheme as part of the connection process.
If you're on holidays or just a little short this month, we can help. Apply for a one off payment extension.
Check on the Western Power website for updates on current and future issues in your area.
© Synergy 2019