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Service Alert

Hi there, Due to scheduled maintenance on our systems, My Account and some self-service forms will be unavailable between 10:00PM on Saturday, 14th December and 04:00AM on Sunday, 15th December. We apologise for any inconvenience.
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Moving home?

Start, close or transfer your connection online. Just tell us when and where and we’ll take care of the rest.

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Explore our energy plans to find your perfect match - save costs, add solar or reduce your carbon footprint.

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We'll let you know if you're eligible for the Distributed Energy Buyback Scheme as part of the connection process.

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If you're struggling to pay your bill on time, you can apply for an extension on your due date or setup a payment arrangement.

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Help & advice

Power outages

Check on the Western Power website for updates on current and future issues in your area.

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