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Cyclone Seroja

Synergy is working with Western Power in the areas affected by Cyclone Seroja. Life support customers currently without power are advised to ensure their back-up support plan has been activated.

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Moving home?

Start, close or transfer your connection online. Just tell us when and where and we’ll take care of the rest.

Arrange your connection

Compare energy plans

Explore our energy plans to find your perfect match - save costs, add solar or reduce your carbon footprint.

Compare plans

Apply for DEBS?

We'll let you know if you're eligible for the Distributed Energy Buyback Scheme as part of the connection process.

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Need more time to pay?

If you're struggling to pay your bill on time, you can apply for an extension on your due date or setup a payment arrangement.

Bill support options

Help & advice

Power outages

Check on the Western Power website for updates on current and future issues in your area.

Check for local outages