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Why is my bill so high?

There are many factors that can influence the size of your energy bill and the cost of electricity is just one of them. If your bill seems higher than normal, or you'd like it to be lower, here are some things to consider.

Understand your bill

Synergy bills have a fair amount of important information on them.  While most of it is straightforward; there are some things that may need a little more explanation. 

Get a better understanding of your Synergy bill plus helpful tips and information on how to manage your energy usage. 

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Has your bill been estimated?

There are several reasons why you might receive an estimated bill.  If you’ve received an estimated bill, it could be higher or lower than usual. You can take action depending on why your bill was estimated.

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Why is your bill so high?

If you’ve received a high electricity bill unexpectedly, it can come as a huge shock. It is important to understand why your bill might be higher.  In most cases, you might have a higher bill from using more electricity without realising how or why.  

Click on the button to find our high bills checklist, read through the common factors which may lead to high bills to see if any of these apply to you.

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Do you need help paying your bill?

We understand it can be stressful when bills start piling up due to a change in income, illness or other personal matters.  If you need help paying your bill don't worry you're not alone, whatever your situation, please get in touch.

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How to lower your bills cost

Heating and cooling your home forms a pretty big part of your overall energy use, so it’s worth looking at ways to optimise your energy efficiency with the following energy saving tips.

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Related content

Understanding your bill

Struggling to pay your bill

Is my bill estimated?

Am I eligible for concessions?

More ways to get help with your bill

View all bill FAQs