Just to let you know, we use cookies so we can provide you with a better experience when you visit us online. You'll need these to log in to My Account or make a payment online.
Recommendations
Take control with our most convenient ways to pay your bill, update your details, manage your connections or track your usage.
Explore our range of electricity plans for your home. One flat rate, so you know what you're paying anytime of the day or one variable rate to reduce your bill if you can switch more of your usage to off-peak times. Plus one simple plan to support your home business.
Energy efficiency doesn’t have to be difficult, just start with one simple tip and then move on to another.
If you're looking for answers then you've come to the right spot. We'll connect you to the right tools, advice and support.
Your home
Manage account
Bills & payments
Need help with your bill
Rebates & concessions
Moving, demolishing or building
Update your details
Track your usage
Solar connections & upgrades – DEBS, REBS & DES
Register for life support
Energy plans
Home Plan (A1)
Smart Home Plan
Electric Vehicle Home Plan
Home Business Plan (K1)
Green energy options
Energy tips
Around the home
Energy saving tips
Maximising your solar investment
Electricity bill calculator
Compare your bill
Break down your bill
Help & advice
My Account
Bills
Solar credits, DEBS & REBS
Distributed Energy Buyback (DEBS)
Moving home?
Concessions
Payments
Meters
2022 price changes
Hardship
Electricity
Renewable energy
Feedback & complaints
Building
Your business
Manage your account
Moving or building premises
Pricing updates
Solar connections & upgrades for your business
Monitor & forecast your demand
Business energy
Business electricity
Synergy Commercial Gas
Government regulated tariffs
Unmetered electricity supplies
Synergy Renewable Business Energy
Customer reviews
Getting started
Commercial SolarReturn
Is solar right for my business
Commercial solar panels
Commercial solar inverters
Commercial solar batteries
Solar installation
Solar finance
Energy management
Around the business
Data services
Covid-19 business support
Moving premises?
Gas
SolarReturn Business
Solar & battery
Explore Synergy Solar
Solar panels
Solar batteries
Solar inverters
Solar system sizes
Calculate savings
Getting connected to the grid
Solar and battery FAQs
Our energy
For you
Energy in the home
Electric vehicles
For our community
Synergy Xmas Lights Trail
Synergy Schools Solar Challenge
Denmark and Bridgetown Bushfire Support
Wooroloo Bushfire Support
For tomorrow
Distributed Energy Resources (DER) Roadmap
Virtual Power Plant
Schools VPP Pilot Project: WA’s first VPP
Midday Saver
Big Battery Project
EV Highway
Future Communities Plan Pilot
PowerBank
Project Symphony
Previous projects and trials
About us
Vision & values
Where we're heading
Where we've been
Supporting the environment
Who we are
What we do
Our board
Our people
Supporting the WA community
Apply for Collie Small Grants Program
Apply for sponsorship
Disability access and inclusion
Muja Workforce Transition Program
Careers
Why Synergy?
Current opportunities
Early Career Programs
Suppliers
Procurement Opportunities
News & announcements
Media releases
Annual reports
Regulatory Reports
Modern Slavery Statements
Blog
Your My Account username is on its way to your inbox now.
An email detailing how to change your password is on its way to your inbox now.
Don't forget to enter your username. You'll need to add this to log in to My Account.
Don't forget to enter your password. You'll need to add this to log in to My Account.
Please enter your email and we will send your username.
Don't forget to enter an email address. You'll need to add this to continue.
Please contact us if you can’t remember the email address.
To reset your password, enter the email address or username you created when you registered for My Account and we will email you a reset link.
Don't forget to enter an email address or username. You'll need to add this so we can reset your password.
Manage your energy from your favourite device:
Register for My Account
Don't forget to enter a payment number. You'll need to add this number to continue.
Don't forget to enter an amount in both dollars and cents.
* Card surcharge fees apply.
View more options
Learn more
It’s the fastest way to pay with your credit or debit card.
Just tell us when and we’ll take care of it.
Request extra days to pay your bill when needed.
Understand why your bill is so high.
Requires My Account log in
Compare your energy usage with similar homes, access popular energy saving tips and track your energy usage from any device, whenever it suits.