Just to let you know, we use cookies so we can provide you with a better experience when you visit us online. You'll need these to log in to My Account or make a payment online.
Recommendations
Take control with our most convenient ways to pay your bill, update your details, manage your connections or track your usage.
Explore our range of electricity plans for your home. One flat rate, so you know what you're paying anytime of the day or one variable rate to reduce your bill if you can switch more of your usage to off-peak times. Plus one simple plan to support your home business.
Energy efficiency doesn’t have to be difficult, just start with one simple tip and then move on to another.
If you're looking for answers then you've come to the right spot. We'll connect you to the right tools, advice and support.
Your home
Manage account
Bills & payments
Need help with your bill
Rebates & concessions
Moving, demolishing or building
Update your details
Track your usage
Solar connections, REBS & upgrades
Register for life support
Energy plans
Home Plan (A1)
Smart Home Plan
Electric Vehicle Home Plan
Home Business Plan (K1)
Green energy options
Energy tips
Around the home
Energy saving tips
Maximising your solar investment
Building & renovating
Smart Energy Hub
Help & advice
Covid-19 support
2020 price changes
Bills
My Account
Hardship
Payments
Moving home?
Building
Concessions
Electricity
Feedback & complaints
Meters
Renewable energy
Solar credits, REBS & upgrades
Your business
Manage your account
Moving or building premises
Pricing updates
Solar connections & upgrades
Monitor & forecast your demand
Energy products
Gas
Government regulated tariffs
Unmetered electricity supplies
Customer reviews
Getting started
Commercial SolarReturn
Is solar right for my business
Explore our solar range
Explore our inverter range
Getting ready to connect solar
Solar finance
What about energy storage and batteries?
Energy management
Around the business
Data services
Covid-19 business support
Moving premises?
Safety
SolarReturn Business
Solar connections and upgrades
Solar & battery
Solar packages
Starter Package
Value Package
Performance Plus Package
Expert Package
Explore our range
Choosing your solar panels
Choosing your inverter
Choosing your battery
Choosing your system size
Calculate savings
Getting connected to the grid
Find out how much solar costs for your home
Solar reviews
The Energy Hub
SolarReturn and battery
Covid-19
Helping you at home
Helping you in your business
Our energy
For you
Moments that matter
Virtual Power Plant
Electric vehicles
For our community
Solar Community Fund
Solar On The Move
Synergy Schools Solar Challenge
Synergy Xmas Lights Trail
For tomorrow
PowerBank
Alkimos Beach energy trial
Mirvac Affordability Experiment
RENeW Nexus (P2P) Plan
Distributed Energy Resources Roadmap
Blog
Energy tool
Reduce your bill
Compare your bill
Break down your bill
Save with solar
About us
Vision & values
Where we're heading
Where we've been
Supporting the environment
Who we are
What we do
Our board
Our people
Supporting the WA community
Apply for sponsorship
Disability access and inclusion
Careers
Why Synergy?
Employee benefits
Current opportunities
News & announcements
Latest insights
Media releases
Annual reports
Regulatory Reports
Your My Account username is on its way to your inbox now.
An email detailing how to change your password is on its way to your inbox now.
Don't forget to enter your username. You'll need to add this to log in to My Account.
Don't forget to enter your password. You'll need to add this to log in to My Account.
Please enter your email and we will send your username.
Don't forget to enter an email address. You'll need to add this to continue.
Please contact us if you can’t remember the email address.
To reset your password, enter the email address or username you created when you registered for My Account and we will email you a reset link.
Don't forget to enter an email address or username. You'll need to add this so we can reset your password.
Manage your energy from your favourite device:
Register for My Account
Don't forget to enter a payment number. You'll need to add this number to continue.
Don't forget to enter an amount in both dollars and cents.
* Card surcharge fees apply.
View more options
It's still the same bill just with less trees involved.
Switch now
Learn more
It’s the fastest way to pay with your credit or debit card.
Just tell us when and we’ll take care of it.
Request extra days to pay your bill when needed.
Understand why your bill is so high.
Requires My Account log in
Compare your energy usage with similar homes, access popular energy saving tips and track your energy usage from any device, whenever it suits.