Direct Debit by Instalments
We're all about giving you more choice and control over your energy use. That's why we've added flexibility to our Direct Debit payment option so you can choose how often you pay your bill.
Manage your cash flow by paying smaller amounts more often
This simple process helps to spread the cost of your energy out between billing cycles (normally every 2 months) so it's better suited to your budget and to your needs.
You get to choose how much (from $20), how often and from which account. Pay via credit or debit card (a small fee may apply) or nominate a bank account (which is fee-free). You can track your payments via My Account and we'll only send you a (much smaller) bill if there's any outstanding amount owing.
Make smaller payments more often
Choose how often
Select the frequency that works for you – weekly, fortnightly or monthly.
Choose how much
Select an amount that suits your budget – anything from $20.
Choose how to pay
Pay via credit or debit card or nominate a bank account. A small transaction fee may apply.
Pay any shortfall when due
If you have an amount payable, you can pay this when your bill arrives any way you like.
Or... pay your bill in full whenever it's due
Choose this if you prefer to set and forget. We'll automatically debit the bill amount from your nominated account so you don't have to (a small fee only applies to credit or debit card payments).
Or... why not do both via Direct Debit!
Pay smaller amounts more often AND any possible shortfall, whenever your bill is due. You get the best of both worlds and can choose different payment options.
Set up Direct Debit now
Set up your preferred way to pay your bill via Direct Debit. It only takes a few minutes to set up, just have your card details or bank account details handy.
Will I still receive a Synergy bill if I sign up for Direct Debit?
Yes! You'll still receive a copy of your bill so you can keep track of your usage and check the amount due. We'll send it by post or deliver it straight to your inbox, depending on your Paperless preferences.