Electricity Sales Agreement
Electricity - done your way
A fully customised plan for major energy users (spending $1M + every year)
Key features
- Flexible and transparent agreement, tailored to your unique energy demands
- Range of competitive bundled and un-bundled rate options
- Dedicated account management team
- Fully negotiable terms
Electricity Sales Agreements are our most flexible agreements, exclusively available to businesses that use at least 5 GWh p.a. Electricity Sales Agreements are tailored to your business needs, so charges are dependent on your customised plan.
Our energy experts will work with you to determine if an Electricity Sales Agreement is the best option for all, or parts of your business. Dedicated contract management and billing and account management teams will be accountable for providing the support you need.
Please note should you select the On Peak/Off Peak with Midday Saver option the default time periods for each energy consumption rate are set out below:
- On peak Monday to Sunday 3pm - 9pm
- Off peak Monday to Sunday 9pm - 9am
- Midday Saver Monday to Sunday 9am – 3pm
A flat rate daily supply charge also applies.
As a tailored product, the applicable time periods for each energy consumption rate vary between customers so please refer to your agreement with Synergy for the applicable time periods for each energy consumption rate.
| Fees & charges | Price inc. GST |
|---|---|
| Account establishment fee | $ 22.51 |
| Cheque dishonour fee | $ 1.68 |
| Credit or debit card transaction fee American Express | 0.77 % |
| Credit card transaction fee MasterCard | 0.83 % |
| Debit card transaction fee MasterCard | 0.46 % |
| Credit card transaction fee Visa | 1.00 % |
| Debit card transaction fee Visa | 0.46 % |
| Direct debit dishonour fee | $ 1.68 |
| Disconnection of overhead house premises fee | $ 194.00 |
| Meter reconfiguration fee | $ 109.25 |
| Meter reconfiguration fee - remote | $ 40.21 |
| Meter testing fee | $ 340.40 |
| Over the counter transaction fee | $ 2.10 |
| Overdue account notice fee | $ 4.78 |
| Paper based bill fee | $ 1.63 |
| Reconnection fee | $ 31.10 |
| Rejected payment dishonour fee payment made at Australia Post | $ 37.15 |
| Supply abolishment fee | $ 571.43 |
| Distributed Energy System administration fee | $ 7.53 |
| Special meter reading fee | $ 38.66 |
| Special meter reading fee - remote | $ 17.40 |
| Subsidiary electricity meter rental fee | $ 0.1597 per day |
| Meter upgrade fee | $ 108.08 |
Data services
Did you know you can access essential energy reports and forecasts through your account manager or self-monitor your energy consumption in My Account?
Find out more
Demand response
Are you able to temporarily reduce your energy demand? You can earn money by controlling your business's energy use. Contact your account manager or call 13 13 54.
Find out more
Renewable energy systems
Installing a solar or wind system to self-generate? You can register your business’s renewable energy system online, in just a few minutes.
Register now
My Account
Check your account balance, track your usage and manage your bill payments in one handy spot.
Register NowRequest a call back
Find the right electricity or gas plan for your business. The right plan will depend on your estimated annual energy costs or volume. Request a call back and one of our friendly, team members will be happy to help you.