Synergy Charity Accommodation Plan® (D1) tariff
Special rates for organisations that help house our community
If your organisation provides residential accommodation to those in need and with no commercial gain, this tariff may suit. Examples of eligible organisations are:
- Hostels for the aged
- Women's refuges and emergency accommodation
- Homes for the aged - including a hostel and self-contained units, supplied through one point of supply
- Where a hostel is supplied separately from units, only the hostel is eligible for the Charity Accommodation Plan (D1) tariff. The units are eligible for the residential Home Plan (A1) tariff.
Prices current as at 1 July 2025. Prices are subject to change from time to time and other fees and charges may also apply. Prices listed include GST unless otherwise stated. Synergy calculates its tariffs to four decimal places. Electricity is charged in cents per ‘unit’ unless otherwise specified. A ‘unit’ is one kilowatt-hour (kWh).
If your supply address is located in a suburb where Advanced Metering Infrastructure (AMI) is available, to be eligible for the Synergy Business Time of Use® (R1) tariff you must have an Advanced Meter. If AMI is not currently available in your suburb but becomes available at any time in the future, you will be required to upgrade your meter to an Advanced Meter to remain eligible for this plan. Customers on this plan who elect to ‘opt-out’ of AMI and do not upgrade their meter will be reverted to the Synergy Business Plan ( L1).
*Based on an annual usage of 10,000 kWh. Please contact our business sales team to determine if this product is right for your usage profile.
The Charity Accommodation Plan (D1) tariff is a Government regulated electricity tariff specifically designed for charitable or benevolent organisations providing residential accommodation. If you believe your organisation is eligible, please apply in writing and return the application to Synergy.
Eligibility criteria
The Synergy Charity Accommodation Plan (D1) tariff is currently available to premises that:
- Are wholly used by a charitable or benevolent organisation for providing residential accommodation other than for commercial gain
- The A1 tariff (single dwelling, residential use only) is not available/ does not apply
The eligibility criteria may change from time to time.
Calculating the cost
The Charity Accommodation Plan (D1) tariff includes a charge for additional residences. The first 5 beds are charged at one price, and each additional 5 beds at a lower supply charge. See below for pricing.
| Item | Price inc. GST |
|---|---|
| Supply charge - first 5 beds | 110.4540 cents per day |
| Supply charge - each additional 5 beds | 40.9524 cents per day |
| Electricity Charge | 28.0643 cents per unit |
| Fees & charges | Price inc. GST |
|---|---|
| Account establishment fee | $ 22.51 |
| Cheque dishonour fee | $ 1.68 |
| Credit or debit card transaction fee American Express | 0.77 % |
| Credit card transaction fee MasterCard | 0.83 % |
| Debit card transaction fee MasterCard | 0.46 % |
| Credit card transaction fee Visa | 1.00 % |
| Debit card transaction fee Visa | 0.46 % |
| Direct debit dishonour fee | $ 1.68 |
| Disconnection of overhead house premises fee | $ 194.00 |
| Meter reconfiguration fee | $ 109.25 |
| Meter reconfiguration fee - remote | $ 40.21 |
| Meter testing fee | $ 340.40 |
| Over the counter transaction fee | $ 2.10 |
| Overdue account notice fee | $ 4.78 |
| Paper based bill fee | $ 1.63 |
| Reconnection fee | $ 31.10 |
| Rejected payment dishonour fee payment made at Australia Post | $ 37.15 |
| Supply abolishment fee | $ 571.43 |
| Distributed Energy System administration fee | $ 7.53 |
| Special meter reading fee | $ 38.66 |
| Special meter reading fee - remote | $ 17.40 |
| Subsidiary electricity meter rental fee | $ 0.1597 per day |
| Meter upgrade fee | $ 108.08 |
Connect today with a Charity Accommodation Plan® (D1) tariff
Apply in writing
Please download an application form and return this form, along with your supporting material, to:
Synergy Customer Service Centre
GPO Box K851
Perth WA 6842