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Contact us

If you need to talk to someone about our great range of products or services or you just have an enquiry about your account or Synergy - we're here to help.

Contact us

Residential enquiries

7am - 7pm, Monday to Friday (Excludes public holidays)

Call 13 13 53
Manage home energy

Business enquiries

7am - 7pm, Monday to Friday (Excludes public holidays)

Call 13 13 54
Business plan

Electricity supply faults

Call Western Power - 24 hrs, 7 days a week

Call 13 13 51
Electricity

Gas supply faults

Call ATCO - 24 hrs, 7 days a week

Call 13 13 52
Gas

Teletypewriter (TTY)

For customers with speech or hearing impairments call 7am - 7pm, Monday to Friday (excludes public holidays)

Call (08) 9221 8608

Translation services

We're here to help 7am - 7pm, Monday to Friday (excludes public holidays)

Call 13 14 50

Help & advice