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Contact us

If you need to talk to someone about our great range of products or services or you just have an enquiry about your account or Synergy - we're here to help.

Contact us

Residential enquiries

7am - 7pm, Monday to Friday (Excludes public holidays)

Call 13 13 53
Manage home energy

Business enquiries

7am - 7pm, Monday to Friday (Excludes public holidays)

Call 13 13 54
Business plan

Electricity supply faults

Call Western Power - 24 hrs, 7 days a week

Call 13 13 51
Electricity

Gas supply faults

Call ATCO - 24 hrs, 7 days a week

Call 13 13 52
Gas

Calling from overseas?

For both residential and business enquiries: 7am - 7pm, Monday to Friday W.S.T (Excludes public holidays)

Call +61 86212 2222

Translation services

Find out about the different interpreter services available, that can help you manage your energy account.

Call 13 14 50

Teletypewriter (TTY)

For customers with speech or hearing impairments call 7am - 7pm, Monday to Friday (excludes public holidays)

Call (08) 9221 8608