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Synergy Business Fixed

What you need to know

Choose the rate options to best suit your business:

  1. Anytime rates include a flat daily supply charge and one single rate applied anytime of the day or night
  2. On/Off peak rates include a flat daily supply charge and lower rate for off peak use - generally suitable if your business uses at least 35% of its power on weekdays between 10pm and 8pm or at any time every weekend.  
On peak  Weekdays: 8am - 10pm (includes public holidays)
Off peak Weekdays: 10pm - 8am

Weekends: 24/7


Energy costs

Synergy Business Fixed is customised for your business’s unique needs and has tailored electricity rates. To find out how much you could be saving, contact us on 1800 730 265 or request a call back.

Other things you need to know

  • You'll be able to track, monitor and forecast your energy usage for all premises in central spot with My Account
  • You'll receive your invoices monthly, with 12 day payment terms
  • There is no annual CPI or minimum or maximum usage requirements
  • If you want to exit your plan early an early termination fee will apply
  • Interval meter (if required) at no upfront cost for better energy management
Other fees & charges
Other fees and charges may apply. All prices listed below are correct as at 1 July 2023 and are subject to change.
Fees & charges Price inc. GST
Account establishment fee $ 30.95
Cheque dishonour fee $ 2.60
Credit or debit card transaction fee American Express 0.84 %
Credit card transaction fee MasterCard 0.77 %
Debit card transaction fee MasterCard 0.43 %
Credit card transaction fee Visa 0.90 %
Debit card transaction fee Visa 0.39 %
Direct debit dishonour fee $ 2.60
Disconnection of overhead house premises fee $ 198.25
Meter reconfiguration fee $ 101.30
Meter reconfiguration fee - remote $ 39.90
Meter testing fee $ 340.40
Over the counter transaction fee $ 2.10
Overdue account notice fee $ 6.15
Paper based bill fee $ 1.30
Reconnection fee $ 31.10
Rejected payment dishonour fee payment made at Australia Post $ 29.00
Supply abolishment fee $ 518.10
Distributed Energy System administration fee $ 14.45
Special meter reading fee $ 27.90
Special meter reading fee - remote $ 15.80
Subsidiary electricity meter rental fee $ 0.1597 per day
Meter upgrade fee $ 101.30
Don't forget the small print

Effective 1 July 2024. Prices are subject to change from time to time. Prices listed include GST unless otherwise stated. By law we calculate our prices to four decimal places. Electricity is charged by the 'unit'. A 'unit' is one kilowatt-hour (kWh).

Request a call back

Find the right electricity or gas plan for your business. The right plan will depend on your estimated annual energy costs or volume. Request a call back and one of our friendly, team members will be happy to help you.

Request a call back