News update: revised payment terms.
Synergy is moving to 20 day standard payment terms.
COVID-19 has had a huge impact across a wide range of businesses and Synergy is committed to supporting its suppliers through these difficult times. We know that cash flow is particularly important for small to medium businesses, to ensure that they can continue to provide valuable services, pay staff, and recover more quickly from the effects of the pandemic.
To support our suppliers, and in line with the Treasurer’s Instructions, Synergy will apply 20 day payment terms to all goods and services invoices under $1 million from 1st October 2020.
If you have an existing purchase order or contract with agreed payment terms of less than 20 days, the lower payment term will apply.
Please note that this is an administrative change to payment timeframes and contracts will not be varied.
If you are a small to medium sized business and are experiencing significant financial hardship as a result of COVID-19, or would like to know more about the above, please contact your procurement representative for further support.
General Conditions of Contract – Purchase Orders
Please ensure you read and agree to our terms and conditions governing purchase orders.Download now
General Conditions of Contract – Goods & Services
Please ensure you read and agree to our General Conditions of Contract for Goods & Services (short form).Download now
General Conditions of Contract – Consultancy
Please ensure you read and agree to our General Conditions of Contract for Consultancy (short form).Download now
Supplier accreditation requirements
Synergy will only engage with suppliers that meet the minimum accreditation requirements. Our accreditation process requires suppliers to be transparent about their business and to engage actively in our policies and processes.
We build strong relationships with our suppliers and we work with them to ensure that our standards are continually maintained. The accreditation requirements cover the following areas:
- Business and commercial information
- Safety and Health
All supplier accreditation processes occur through Ariba. For any questions, please contact Synergy’s Ariba support team at firstname.lastname@example.org.Ariba supplier registration guide
Updating insurance details guide
Bidding through Ariba
Synergy runs the following sourcing events through Ariba:
- Request For Information
- Quotes and Tenders
If you are invited to participate in a sourcing event, a Synergy procurement representative will be in contact with you and you will be sent an Ariba link or notification for the sourcing event.
Once you have logged into Ariba you will be guided through the process of submitting a response.
All suppliers must agree to Synergy’s Bidder Agreement in order to participate in an Ariba sourcing event.Read the bidder agreement