Changes to your electricity prices

The regulated tariffs are reviewed each year by the State Government and the price increases reflect the rising costs to generate and transport electricity, as well as the ongoing costs to maintain the electricity grid.

At Synergy, we do our best to minimise the costs we can control and are always working on efficiencies to supply cleaner and more sustainable energy for our customers.

We know that times are tough for many Western Australians, which is why Synergy has a range of support services available to help customers manage their energy usage and pay their bills.

For eligible customers, there are also concessions and State Government rebates available.

Residential price changes

View the residential tariff changes from 1 July 2024 below. If you're unsure of what tariff you're on, grab a copy of your Synergy bill. On the back you'll find the tariff listed under the 'This bill' section. Our FAQs are here if you have any other queries.

Tariff	2023 Price inc. GST	2024 Price inc. GST
Home Plan (A1)
Supply charge	110.4600 cents per day	113.2200 cents per day
Supply charge: additional homes^	43.9179 cents per day	45.0158 cents per day
Electricity charge	30.8120 cents per unit	31.5823 cents per unit

EV Add on
Midday Saver
Supply Charge	123.0000 cents per day	126.0750 cents per day
Everyday Super Off Peak electricity charge	8.2000 cents per unit	8.4050 cents per unit
Everyday Peak electricity charge	51.2500 cents per unit	52.5313 cents per unit
Everyday Off Peak electricity charge	22.5500 cents per unit	23.1138 cents per unit
Supply Charge	123.0000 cents per day	126.0750 cents per day
Everyday Super Off Peak electricity charge	8.2000 cents per unit	8.4050 cents per unit
Everyday Peak electricity charge	51.5200 cents per unit	52.5313 cents per unit
Everyday Off Peak electricity charge	22.5500 cents per unit	23.1138 cents per unit
Overnight electricity charge	18.4500 cents per unit	18.9113 cents per unit
Community Energy
Supply Charge	184.5000 cents per day	189.1100 cents per day
Electricity charge - first 10 units	0 cents per unit	0 cents per unit
Electricity charge - over 10 units	30.8120 cents per unit	31.5823 cents per unit
Everyday Peak electricity charge	30.8120 cents per unit	31.5823 cents per unit

Home Business Plan (K1)
Supply charge	194.9200 cents per day	199.7900 cents per day
Electricity charge - first 20 units per day	32.1886 cents per unit	32.9933 cents per unit
Electricity charge - next 20 - 1,650 units per day	30.3335 cents per unit	31.0918 cents per unit
Electricity charge - more than 1,650 units per day	34.1999 cents per unit	35.0549 cents per unit
Green Product Contribution (these charges are additional to the standard electricity price)
EasyGreen electricity charge	5.9598 cents per unit	5.7122 cents per unit
NaturalPower electricity charge	5.9598 cents per unit	5.7122 cents per unit
EarthFriendly electricity charge	0.4886 cents per unit	0.5365 cents per unit

Electricity plans no longer offered

SmartPower (SM1)
Supply charge	110.4600 cents per day	113.2200 cents per day
Supply charge: additional homes	43.9179 cents per day	45.0158 cents per day
Electricity charge - Peak Weekdays: 11am to 5pm (summer) Weekdays: 7am to 11am (winter) Weekdays: 5pm to 9pm (winter)	62.1221 cents per unit	63.6752 cents per unit
Electricity charge - Weekday Shoulder Weekdays: 11am to 5pm (winter) Weekdays: 7am to 11am (summer) Weekdays: 5pm to 9pm (summer)	31.0134 cents per unit	31.7887 cents per unit
Electricity charge - Weekend Shoulder Weekend: 7am to 9pm	25.7003 cents per unit	26.3428 cents per unit
Electricity charge - Off peak	16.1423 cents per unit	16.5459 cents per unit

Smart Home Plan
Supply charge	110.4600 cents per day	113.2200 cents per day
Everyday Off-peak electricity charge	16.1423 cents per unit	16.5459 cents per unit
Weekend shoulder electricity charge	30.6887 cents per unit	31.4559 cents per unit
Weekday shoulder electricity charge	30.6887 cents per unit	31.4559 cents per unit
Peak electricity charge	58.5969 cents per unit	60.0618 cents per unit

Hot Water Plan (B1)
Supply charge	23.2729 cents per day	23.8547 cents per day
Supply charge - additional homes^	23.2729 cents per day	23.8547 cents per day
Electricity charge	12.8569 cents per unit	13.1783 cents per unit

EV Home Plan
Supply charge	110.4600 cents per day	113.2200 cents per day
Standard home electricity charge	30.8120 cents per unit	31.5823 cents per unit
Everyday EV off peak electricity charge (more than 10 units per month)	21.5012 cents per unit	22.0387 cents per unit

Business price changes

View the business tariff changes from 1 July 2024 below. If you're unsure of what tariff you're on, grab a copy of your Synergy bill. On the back you'll find the tariff listed under the 'This bill' section. Our FAQs are here if you have any other queries.

Tariff	2023 Price inc. GST	2024 Price inc. GST
Synergy Business Plan Fifty (L3) Tariff
Supply charge	177.9700 cents per day	178.8600 cents per day
Electricity charge - First 1,650 units per day	36.1484 cents per unit	36.3291 cents per unit
Electricity charge - More than 1,650 units per day	30.6731 cents per unit	30.8265 cents per unit
Synergy Business Time of Use (R3) Tariff
Supply charge	362.2000 cents per day	369.9500 cents per day
Electricity charge - Peak (8am - 10pm)	52.8330 cents per unit	53.9636 cents per unit
Electricity charge - Off peak (10pm - 8am weekdays and weekend- ex. public holidays)	15.8711 cents per unit	16.2107 cents per unit
Synergy Business Plan (L1) tariff
Supply charge	197.2000 cents per day	202.1300 cents per day
Electricity charge - First 1,650 units per day	30.6876 cents per unit	31.4548 cents per unit
Electricity charge - More than 1,650 units per day	34.5992 cents per unit	35.4642 cents per unit
Synergy Business Time of Use (R1) tariff
Supply charge	368.7400 cents per day	377.9600 cents per day
Electricity charge - Peak (8am- 10pm)	39.9932 cents per unit	40.9930 cents per unit
Electricity charge - Off peak (10pm - 8am weekdays and all weekend- ex. public holidays)	11.9979 cents per unit	12.2978 cents per unit
Synergy Charity Accommodation Plan (D1) tariff
Supply charge - first 5 beds	105.1300 cents per day	107.7600 cents per day
Supply charge - for each additional 5 beds	38.9791 cents per day	39.9536 cents per day
Electricity charge	26.7120 cents per unit	27.3798 cents per unit
Synergy Community Service Plan (C1) tariff
Supply charge	106.6000 cents per day	109.2700 cents per day
Electricity charge - First 20 units per day	24.9035 cents per unit	25.5261 cents per unit
Electricity charge - Next 20 - 1,650 units per day	26.5704 cents per unit	27.2347 cents per unit
Electricity charge - More than 1,650 units per day	25.3443 cents per unit	25.9779 cents per unit
Home Business Plan (K1)
Supply charge	194.9200 cents per day	199.7900 cents per day
Electricity charge - First 20 units per day	32.1886 cents per unit	32.9933 cents per unit
Electricity charge - Next 20 - 1,650 units per day	30.3335 cents per unit	31.0918 cents per unit
Electricity charge - More than 1,650 units per day	34.1999 cents per unit	35.0549 cents per unit
Out of contract (Anytime)
Supply charge	177.9700 cents per day	178.8600 cents per day
Electricity charge - First 1,650 units per day	36.1484 cents per unit	36.3291 cents per unit
Electricity charge - More than 1,650 units per day	30.6731 cents per unit	30.8265 cents per unit

Out of contract (Time of use)

Supply charge	370.8348 cents per day	366.3429 cents per day
Electricity charge - Peak (8am - 10pm)	54.0913 cents per unit	53.4368 cents per unit
Electricity charge - Off peak (10pm - 8am weekdays and weekend- ex. public holidays)	16.2491 cents per unit	16.0525 cents per unit

Standard fees and charges changes

If you're moving to a new house, need a new connection or you’re changing your meter, there are some changes to our standard fees and charges related to managing your account.

Fees & charges	2023 Price inc. GST	2024 Price inc. GST
Account establishment fee (residential and business)	$30.95	$26.84
Reconnection fee	$31.10	$31.10
Demolition fee	$518.10	$576.95
Meter reprogram fee	$101.30	$106.92
Meter testing fee (refunded if meter is faulty)	$340.40	$340.40
Overdue account notice fee (GST doesn't apply)	$6.15	$5.72
Rejected payment/dishonour fee (payment made at Australia Post)	$29.00	$33.88
Removal of a temporary supply fee	$518.10	$576.95
Distributed Energy Buyback Scheme administration fee	$14.45	$12.32
Special meter reading fee	$27.90	$25.96
Meter upgrade fee	$101.30	$105.93
Credit/debit card transaction fee - American Express	0.84%	0.84%
Credit card transaction fee - Mastercard	0.77%	0.77%
Debit card transaction fee - Mastercard	0.43%	0.43%
Credit card transaction fee - Visa	0.90%	0.90%
Debit card transaction fee - Visa	0.39%	0.39%
Cheque dishonour fee	$2.60	$3.19
Direct debit dishonour fee	$2.60	$3.19
Paper based bill fee	$1.30	$1.54
Over the counter transaction fee	$2.10	$2.10
Urgent Reconnection Fee	$193.80	$208.01
Meter reconfiguration fee - remote	$39.90	$39.38
Special meter reading fee - remote	$15.80	$20.46
Disconnection of overhead house/premise service leads	$194.00	$194.00

We're here to help you manage these changes

We're always working to support our customers, whatever circumstances they are in. To do this, we work closely with many organisations and consumer representatives from social services and the Energy Ombudsman, to financial and legal service providers.

Sometimes you might need a little extra time to pay your bill, or a payment arrangement to help you budget for unforeseen circumstances like chronic illness, loss of income or other personal reasons.

We also offer additional support to eligible customers through our Keeping Connected Program, and assist eligible customers with application for State Government's Hardship Utility Grant Scheme (HUGS). If you need help to get on top of your Synergy bill, please let us know. We're here to help you find the solution you need.

To find out more follow the links below.