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Reflect RAP
Our formal commitment to reconciliation
Can my business claim a discount or rebate if I invest in a commercial solar system?
For systems smaller than 100kW, you may be eligible to receive a discount if you want to trade your small-scale Technology Certificates. For systems smaller than 100kW, you may be eligible to receive a discount if you want to trade your small-scale Technology Certificates.
Synergy announces research partnership with sustainable living trial Living Labs
An energy bill under $20
New connection PDF upload
Submit your request for a new electricity connection.
Berther the battery is part of the family
Answers for curious minds
FIT Changes
Payments
Help and advice about payments.
An investor’s guide to solar power for your commercial property
An investor’s guide to solar power for your commercial property
What is electricity? Power up your energy knowledge
What is electricity? Power up your energy knowledge
Big Battery Projects
The Big Battery project is key element of the State Government's Energy Transformation Strategy and will help support a reliable and stable electricity system.
King Rocks Wind Farm (KRWF)
WA’s wind resource.
Help & advice
If you're looking for answers then you've come to the right spot. We'll connect you to the right tools, advice and support.
Help & advice
If you're looking for answers then you've come to the right spot. We'll connect you to the right tools, advice and support.
2024 price changes
Help and advice about the 2024 price changes.
Feedback & complaints
Help and advice about providing feedback or lodging a complaint.
Feedback & complaints
Help and advice about providing feedback or lodging a complaint.
What we do
Synergy generates electricity, and sells electricity and gas to our customers. We also trade wholesale electricity and gas under ring fenced arrangements. We participate in the Wholesale Electricity Market in Western Australia which was set up in 2006.
5 things to know about investing in solar panels for home or business
5 things to know about investing in solar panels for home or business
Securing our energy future with emergency solar management
Securing our energy future with emergency solar management
Synergy Large Business
The Large Business Demand is for moderate to high energy users connected to the network at high voltage. Learn more about this product.
Synergy Business Time of Use® (R1) tariff
The Synergy Business Time of Use (R1) tariff is for businesses that use electricity during off peak periods. Learn more about this product.
Synergy Business Time of Use® (R3) tariff
The Synergy Business Time of Use (R3) tariff is for larger businesses that use energy off-peak. Learn more about this product.
Faults & emergencies
Just like any technology, every now and again your power supply could stop working unexpectedly. A power outage could happen for any number of reasons – including extreme weather, faulty equipment or a road accident. Find out who to call and where to go for more information during planned and unplanned outages.
Manage account
Take control with our most convenient ways to pay your bill, update your details, manage your connections or track your usage.
Hardship
Help and advice about hardship.
Paperless Billing Competition
Paperless Billing Competition
Home Business Plan® (K1) tariff
The Home Business Plan (K1) is designed for homes where electricity is used for both living and working. Learn more about this product.
Solar connections & upgrades – DEBS, REBS & DES
If you've decided to go solar, you'll need to apply for the Renewable Energy Buyback Scheme (REBS) to get connected and start earning money back.
Gas
Help and advice about gas products
How to choose a solar installer for your solar PV system
How to choose a solar installer for your solar PV system
Our solar energy glossary; our guide to solar PV systems, battery storage, and electricity
Our solar energy glossary; our guide to solar PV systems, battery storage, and electricity
Power stations
In WA, our energy system was designed around coal-fired power stations, offering a generally cheap and reliable source of electricity generation. Learn more.
Synergy Mid-west/South-west Non-residential Gas Supply®
The Synergy Mid-west/South-west Non-residential Gas Supply is a tariff for businesses with moderate to high gas use. Learn more about this product.
Synergy Business Plan Fifty® (L3) tariff
The Synergy Business Plan Fifty (L3) tariff is for businesses with moderate to high electricity use. Learn more about this product.
Our board
Our board has a wealth of varied experience and knowledge.
News & announcements
Learn all the latest Synergy news, announcements and reports.
Who we are
Synergy is the state’s largest electricity generator and retailer of gas and electricity with more than one million residential, business and industry customers.
Solar credits, DEBS & REBS
Help and advice about solar options for your home.
Renewable energy
Help and advice about renewable energy options for your home.
Hardship
Help and advice about hardship.
Getting started
Not only will Synergy tailor an energy solution for your business, we'll endeavour to give you a better deal. We'll provide you with the tools, services and advice to help you manage your energy - so you can focus on keeping your business in great shape.
Government regulated tariffs
If your business uses less than $14,000 p.a.^ on electricity, tariff based plans are most likely your best option. There's a range to choose from to suit your operations. There are also regulated tariffs for electricity and gas supply for larger businesses, but if you use $13,500^ or more a year on electricity or $6,400 p.a.** on gas, consider a Synergy electricity or gas plan.
Help & advice
If you're looking for answers then you've come to the right spot. We'll connect you to the right tools, advice and support.
Cleaning solar panels: Your guide to solar panel maintenance
Cleaning solar panels: Your guide to solar panel maintenance
3 great reasons to save electricity in 2024
3 great reasons to save electricity in 2024
Types of electric cars: An EV buyer’s guide
Types of electric cars: An EV buyer’s guide
Contact us
If you need to talk to someone about our great range of products or services or you just have an enquiry about your account or Synergy - we're here to help.
Update your details
Any change can be good but updating your energy account is probably one of the last things on your mind. That's why we've made keeping your account details up-to-date easy.