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Bills & payments

Bills & payments

Take advantage of our most convenient ways to manage your energy use and pay your bill with fast online payment options, Direct Debit and and paperless billing.

Switch to Paperless

FormSwitch to Paperless

Switch to paperless and save on paperwork and get your bills and other account notifications delivered straight to your inbox. Plus, we'll send you an SMS reminder whenever your bill is due to be paid.

Pay my bill

FormPay my bill

Pay your bill now in just a few clicks. Just have your credit or debit card and your latest bill handy. A small transaction fee will apply.

Payment Extension

FormPayment Extension

A payment extension just gives you a little more time to pay your bill before your next bill is due. All you need is a copy of your bill details handy to apply.

Forms

FormForms

Super quick access to the forms and tools that make managing your energy easier

Emergency Solar Management (ESM)

Emergency Solar Management (ESM)

To maintain the stability of the electricity system and support the continued installation of rooftop solar, the WA State Government introduced emergency solar management (ESM) – the capability to remotely turn off (and on again) all new and upgraded rooftop solar systems.

Synergy's generation transformation

Synergy's generation transformation

The State Government has announced that Synergy’s Muja and Collie coal-fired power stations will be retired by 2030 - as the continued uptake of rooftop solar and renewables forces changes in the energy system.

Synergy Midday Saver

Synergy Midday Saver

Switch to Synergy Midday Saver Plan and save money by using less power at peak times. Learn more about this product.

Changes to your electricity prices

Changes to your electricity prices

The State Government has recently approved price changes to selected residential and business electricity tariffs, effective from 1 July 2025.

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Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.