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Pricing updates

Pricing updates

From time to time, the energy market is subject to regulatory price changes. We’ll make sure we give you advanced information about the changes, why they are changing, and how they affect your business.

Solar Power

Solar Power

Australia is one of the sunniest countries in the world. So it makes sense that we should utilise as much energy from the sun as possible.

What makes up the cost of my business bill?

FAQWhat makes up the cost of my business bill?

Ever wondered what makes up your electricity bill? Knowing what goes into your bill could help you understand how to better manage your energy use. Your power bill is made up of a combination of cost factors, including: How much electricity your business uses When you use electricity Government energy policies in WA and nationally Market conditions Ever wondered what makes up your electricity bill? Knowing what goes into your bill could help you understand how to better manage your energy use. Your power bill is made up of a combination of cost factors, including: How much electricity your business uses When you use electricity Government energy policies in WA and nationally Market conditions

Will I be disconnected if I can't afford to pay my bill?

FAQWill I be disconnected if I can't afford to pay my bill?

If you’re having trouble paying your bill: Apply for a payment arrangement that allows you to pay off what's owing over time by regular instalments. Just have a copy of your bill or My Account log in details handy to get started... Set up a payment arrangement If your circumstances change and you're unable to meet your payment plan, please call us on 13 13 53 as soon as possible . Together, we can find an appropriate payment solution to make it easier to manage your bills and avoid getting into debt. Learn more about Synergy’s Financial Hardship policy Other services and assistance that can help: Arrange for automatic deductions from your Centrelink payments via Centrepay Seek the assistance of a financial counsellor Claim all relevant concessions you’re eligible for e.g. pensioner rebates Check if you’re eligible to apply for the Government’s Hardship Utility Grant Scheme (HUGS) If you’re having trouble paying your bill: Apply for a payment arrangement that allows you to pay off what's owing over time by regular instalments. Just have a copy of your bill or My Account log in details handy to get started... Set up a payment arrangement If your circumstances change and you're unable to meet your payment plan, please call us on 13 13 53 as soon as possible . Together, we can find an appropriate payment solution to make it easier to manage your bills and avoid getting into debt. Learn more about Synergy’s Financial Hardship policy Other services and assistance that can help: Arrange for automatic deductions from your Centrelink payments via Centrepay Seek the assistance of a financial counsellor Claim all relevant concessions you’re eligible for e.g. pensioner rebates Check if you’re eligible to apply for the Government’s Hardship Utility Grant Scheme (HUGS)

Monitor & forecast your demand

Monitor & forecast your demand

As WA’s most experienced energy provider, we offer a customised suite of reporting tools so you can make an informed view of your energy consumption across all sites and understand ways to keep control of your costs.

Synergy Demolition & Supply Abolishment Application Form

FormSynergy Demolition & Supply Abolishment Application Form

Before you can demolish a property, you need to have the meter and electricity cables leading into the property removed. Synergy can arrange this for you by sending what is known as a Supply Abolishment request to Western Power.

Solar connections & upgrades for your business

Solar connections & upgrades for your business

If you've decided to connect solar to your business, you'll first need to apply to us and then Western Power to get connected. Once installed, you then get to enjoy power generated from a renewable source, combined with a reduced business bill.

Advanced meters

Advanced meters

To make it easy to access your AMI data, we’ve added new features to My Account.

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Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.