Contact us

Can we resolve your issue with frequently asked questions?


Phone & Fax numbers

Residential: 13 13 53
From overseas: +61 86212 2222
Business: 13 13 54
Switchboard: (08) 6212 2222
TTY Line: (08) 9221 8608
TIS: 13 14 50
Fax: (08) 9221 4628

Mailing addresses

General Enquiries

GPO Box K851
Perth WA 6842

Rebate Enquiries

GPO Box K856
Perth WA 6842

Account Payments

GPO Box U1913
Perth WA 6845

In an emergency contact Western Power on: 13 13 51 

Click here for Synergy office location.

Why don't you provide a contact email address?

Synergy does not provide a general email address, however if you fill in the below online feedback form with some brief information about the nature of your enquiry, we can forward the information directly to a dedicated team who specialises in that area.

Online feedback or enquiries

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Online enquiries

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If your question is regarding one of your bills, please include the bill date and the amount of the bill in your comment.

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