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For residential enquiries call 13 13 53

One of our friendly team members will be happy to help you:

7am - 7pm, Monday to Friday (excluding public holidays)
We may need to ask you a couple of questions to confirm it's you - just have a copy of your bill handy.

For business enquiries call 13 13 54

8am - 5pm, Monday to Friday (excluding public holidays)
We may ask you a couple of questions about your business and energy usage - it helps to have a copy of your bill close by.

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Contact us

Managing your energy accounts is faster and easier online...

Get answers to your queries by exploring our most popular help & advice topics

Bills

Moving home

Hardship

Online support

If you prefer to talk someone...

Get in contact, we are happy to help

For residential enquiries call 13 13 53

For business enquiries call 13 13 54

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Managing your energy accounts is faster and easier online...

Pay your bill online

Moving home?

Get more time to pay

High bills?

Get answers to your queries by exploring our most popular help & advice topics

Bills

Moving home

Hardship

Online support

Keep track of your usage with My Account

If you prefer to talk someone...

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Residential enquiries

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For residential enquiries call 13 13 53

For business enquiries call 13 13 54