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Why Synergy?
Test sub page
General ESM FAQs
Customer-Information
ESM Low Load Event and Testing FAQs
Distributed Energy Buyback Scheme Application Terms and Conditions
Current opportunities
Community Investment
Energy Relief Payment Synergy
Building
Help and advice about connecting energy whilst building.
Installer-Information
Synergy Energy Hub Giveaway Terms & Conditions
Synergy Energy Hub Giveaway Terms & Conditions
Understanding ESM Event data in My Account FAQs
ESM and the Solar Application process FAQs
Moving home?
Help and advice about moving home.
These low-cost tips could help reduce your electricity use
These low-cost tips could help reduce your electricity use
Synergy Business Fixed
Take control of your energy costs and lock in a rate with a Business Fixed plan. Learn more about this product.
What is DEBS?
The Distributed Energy Buyback Scheme (DEBS) was launched by the State Government on 31 August 2020. It is available to eligible residential, not-for profit and education customers and offers a buyback rate for electricity exported back into the network, which appears on your bill as a credit. Under DEBS, electricity can now be exported from other sources of distributed energy technology, for example home battery storage and export-capable electric vehicle batteries. Small (no more than 5kW) renewable energy systems (i.e. solar PV) will continue to be able to export electricity to the grid. DEBS does not limit the size of consumer battery installations. DEBS will replace the existing Renewable Energy Buyback Scheme (REBS) for eligible new and upgraded systems. The Distributed Energy Buyback Scheme (DEBS) was launched by the State Government on 31 August 2020. It is available to eligible residential, not-for profit and education customers and offers a buyback rate for electricity exported back into the network, which appears on your bill as a credit. Under DEBS, electricity can now be exported from other sources of distributed energy technology, for example home battery storage and export-capable electric vehicle batteries. Small (no more than 5kW) renewable energy systems (i.e. solar PV) will continue to be able to export electricity to the grid. DEBS does not limit the size of consumer battery installations. DEBS will replace the existing Renewable Energy Buyback Scheme (REBS) for eligible new and upgraded systems.
Why is my bill so high?
Does your business electricity bill seem higher than normal? Electricity usage can be affected by a range of factors. Here are some things to keep in mind when reviewing power use in your company. Does your business electricity bill seem higher than normal? Electricity usage can be affected by a range of factors. Here are some things to keep in mind when reviewing power use in your company.
I am looking at purchasing solar/home battery storage/electric vehicle, how will this affect me?
Customers looking to install a new eligible distributed energy system or upgrade their existing system will be eligible under DEBS if they submit a completed application with Synergy, meeting all the other terms and conditions of the scheme. If you are already in the process of finalising your application for buyback payments for your solar export, then you will have a week’s grace to finalise and submit it to Synergy. Provided we receive your eligible completed application on or before 7 September 2020, you will receive REBS. Customers looking to install a new eligible distributed energy system or upgrade their existing system will be eligible under DEBS if they submit a completed application with Synergy, meeting all the other terms and conditions of the scheme. If you are already in the process of finalising your application for buyback payments for your solar export, then you will have a week’s grace to finalise and submit it to Synergy. Provided we receive your eligible completed application on or before 7 September 2020, you will receive REBS.