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Concessions

Concessions

Help and advice about concessions.

Community

Community

At Synergy, being Greater, connected means more than generating and supplying electricity to our customers.

Bills

Bills

Help and advice about bills.

Synergy Business Flexi

Synergy Business Flexi

Sign up for the Synergy Business Flexi for 2 years and be rewarded with the best rate for your business. Learn more about this product.

Synergy Business Flexi Plus

Synergy Business Flexi Plus

Sign up for the Synergy Business Flexi Plus for 2 years and be rewarded with the best rate for your business. Learn more about this product.

How will I know my missing payments query has been resolved?

FAQHow will I know my missing payments query has been resolved?

Once the Missing Payments query has been resolved you will receive an email response from Synergy confirming that the missing payment has been located & allocated to your requested Synergy account. Once the Missing Payments query has been resolved you will receive an email response from Synergy confirming that the missing payment has been located & allocated to your requested Synergy account.

When do I receive my Paperless bill notification?

FAQWhen do I receive my Paperless bill notification?

With Paperless, you’ll conveniently receive your energy bill as soon as it’s ready to view. You'll receive your bill, attached to the email notification, as well as a direct link to view your bill online. You can keep track of your payment due date in My Account, however, you won’t receive email reminders when your electricity bill is due. The timing of your billing cycle doesn't change when you sign up to Paperless. Switch to Paperless now. Just have a copy of your bill handy With Paperless, you’ll conveniently receive your energy bill as soon as it’s ready to view. You'll receive your bill, attached to the email notification, as well as a direct link to view your bill online. You can keep track of your payment due date in My Account, however, you won’t receive email reminders when your electricity bill is due. The timing of your billing cycle doesn't change when you sign up to Paperless. Switch to Paperless now. Just have a copy of your bill handy

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Synergy acknowledges the Traditional Custodians throughout Western Australia and their continuing connection to the land, water and community. We pay our respects to all members of the Aboriginal communities and their cultures; and to Elders past, present and emerging.