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Is there a fee for using a credit or debit card?

A small transfer fee will apply if you prefer to pay your bills or opt in to Direct Debit with a credit or debit card:

  • Mastercard Debit cards will incur a fee of 0.43 % (incl. GST)
  • Mastercard Credit cards will incur a fee of 0.77% (incl. GST)
  • Visa Debit cards will incur a fee of 0.39% (incl. GST)
  • Visa Credit cards will incur a fee of 0.90% (incl. GST)
  • American Express credit cards will incur a fee of 0.84% (incl. GST)

If you are setup for Direct Debit and pay via debit or credit card you will continue to see the transaction fee on your next Synergy bill.

We offer other payment methods which do not occur transaction fees, these include: