Synergy Large Business Demand LV tariff

A tariff tailored for major energy users connected at low to medium voltage

Previously known as the S1 regulated tariff

Suits businesses that use at least 10% of energy after hours and have a load factor of more than 30%
Designed for low/medium voltage connections
Demand charge plus On/Off peak rates
No fixed term

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Energy type

Electricity
Terms

No fixed term
Usage options

On/Off peak

A reduced rate for Off peak; 10pm – 8am weekdays and all weekend. Excludes public holidays.
Eligibility

Use 50,000 units or more p.a (average 137 units per day)

Although businesses are eligible at 137 units per day, it generally suits businesses using at least 1,285 units per day. Compatible meters are required.

Effective 1 July 2021. Prices are subject to change from time to time and other fees and charges may also apply. Prices listed include GST unless otherwise stated. By law we calculate our prices to four decimal places. Electricity is charged by the 'unit'. A 'unit' is one kilowatt-hour (kWh).

The pricing details shown relate to Synergy customers connected to the South West Interconnected System (SWIS), covering the area from Kalbarri in the North, down to Albany in the South and East to Kalgoorlie. For other areas of Western Australia outside of the SWIS please contact Horizon Power.

What you need to know

The Synergy Large Business Demand LV tariff is an On/Off peak tariff, generally suitable for large energy businesses that:

Use more than 10% of electricity during off-peak periods, have a load factor greater than 30% and consume more than 1,285 units per day

Eligibility

Eligible business customers have electricity supplied at low/medium voltage (240/415 volts), combined with a moderate to high load factor. The premises must also use 50,000 units or more per annum, or 137 units or more on average per day. Compatible meters are required.

Item	Price inc. GST
Minimum charge	626.9636 dollars per day
Demand charge	1.5925 dollars per day
Electricity charge - peak	22.7858 cents per unit
Electricity charge - off peak	14.4157 cents per unit
Power factor charge*	53.5672 cents per unit

The maximum demand multiplier is either the on peak half-hourly maximum demand, or 30% of the off-peak half-hourly maximum demand (whichever is greater).

* Synergy reserves the right to levy a customer a power factor charge per day per kVAR for the kVAR necessary to improve the power factor to 0.8 lagging in any period during which the power factor at the time of the customer’s maximum demand is less than 0.8.

Compatible with

Other fees & charges

Other fees and charges may apply. All prices listed below are correct as at 1 July 2021 and are subject to change.

Fees & charges	Price inc. GST
Account establishment fee	$ 37.20
Cheque dishonour fee	$ 2.55
Credit/debit card transaction fee - American Express	0.84 %
Credit card transaction fee - MasterCard	0.76 %
Debit card transaction fee - MasterCard	0.33 %
Credit card transaction fee - Visa	0.89 %
Debit card transaction fee - Visa	0.39 %
Direct debit dishonour fee	$ 2.55
Disconnection of overhead house/premises service fee following illegal re-connection	$ 194.00
Meter reprogram fee	$ 95.70
Meter reconfiguration fee - remote	$ 34.00
Meter testing fee (refunded if meter is faulty)	$ 336.15
Over the counter transaction fee	$ 2.10
Overdue account notice fee (GST doesn't apply)	$ 6.15
Paper based bill fee	$ 1.20
Reconnection fee	$ 31.10
Rejected payment/dishonour fee (payment made at Australia Post)	$ 29.00
Supply abolishment fee	$ 484.00
Distributed Energy Buyback Scheme administration fee	$ 21.90
Distributed Energy System administration fee	$ 21.90
Special meter reading fee	$ 27.90
Special meter reading fee - remote	$ 17.60
Subsidiary electricity meter rental fee. (Not available to customers on R1, R3, S1 or T1 tariffs)	$ 0.1597 per day
Meter upgrade fee	$ 95.70

Take the next step. Find out how we can help find the right energy solution for your complex energy needs

Talk to an energy expert

We understand running a large business requires full-time attention, that’s why we have dedicated account managers who get to know your business and its needs.

If you'd prefer to pick up the phone - call us on 13 13 54 (7am - 7pm Monday to Friday) and we'll connect you to one of our experts below.

Andrew Williams

Retail Education, Health & Government

With over 15 years’ experience in account management and business development, Andrew puts a strong focus on relationship management.

Email Andrew

Gary Petersen

Heavy Industry

Gary’s 25 years’ experience in the WA energy market has seen him successfully negotiate gas and electricity contracts in this highly competitive market.

Email Gary

Graeme Ross

Heavy Industry, Telecommunications & Government

Graeme has been in the energy industry for over 12 years and has extensive knowledge of both gas and electricity.

Email Graeme

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Submit meter request

You will need to complete and return this meter request form to:

Business Sales Support (S1)
GPO Box K851
Perth WA 6842

Download Large Business Demand LV Metering Request form

Synergy

Synergy Large Business Demand LV tariff