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Synergy Rockingham Energy Tool Kiosk Competition

Synergy Rockingham Energy Tool Kiosk Competition

Terms and Conditions

 

  1. The “Synergy Rockingham Energy Tool Kiosk" (Competition) is a competition run by Synergy (ABN 58 673 830 106) on and subject to these terms and conditions.  Information on how to enter and prizes form part of the terms.  Submission of an entry is deemed acceptance of the terms and conditions. To the maximum extent permitted by law, Synergy’s decision is final and no correspondence will be entered into in relation to any dispute or other matter arising in relation to the Competition.
  2. The Competition will be held at Rockingham Centre and commences on Monday 13 January 2020 at 8:30am WST and closes on Sunday 19 January 2020 at 5:00pm WST (Competition Period).

Eligibility

  1. To be eligible to enter the Competition, you must be 18 years of age or over and a named Synergy residential account holder in the South West Interconnected System prior to the commencement of the Competition (Eligible Entrant).
  2. Employees of Synergy, relatives and agents, and any related bodies, are not eligible to enter the Competition.

The Competition

  1. To enter the Competition, the Eligible Entrant must:
    1. sign up to one of the following Synergy service products:
  1. Paperless billing;
  2. Direct debit; or
  3. MyAccount;

    or

    1. enter into and agree to one of the following payment options if they have an outstanding amount owing to Synergy in respect of their account:

     

  4. Payment arrangement; or
  5. Payment extension,

with a Synergy staff member at the Synergy stall located at Rockingham Centre during the Competition Period (Eligible Entry). Entries completed outside of the Competition Period are not valid or Eligible Entries.

  1. Each Eligible Entrant may only enter the Competition once. Multiple entries from an Eligible Entrant will be disqualified.

Prize

  1. The prize is a $50 electricity credit applied to the Eligible Entrant's Synergy electricity account (Prize). The Prize is valued at $50 (GST inc).
  2. Synergy will award six (6) Prizes to six (6) winners being Eligible Entrants who submitted an Eligible Entry, selected at random. The total prize value is $300 (GST inc).
  3. The winners will be selected at random at Synergy’s office at 219 St Georges Terrace, Perth WA 6000 no later than Sunday, 26 January 2020. The winners will be contacted by telephone or email and notified within 7 days of the completion of each shopping centre event. A winner will forfeit their Prize if the winner does not respond within 2 business days confirming they have won and accepting the Prize.  If a winner forfeits the Prize it will be randomly awarded to another Eligible Entrant who submitted an Eligible Entry during the Competition Period.  
  4. The Prize will be processed as a credit on the first bill issued after a winner has contacted Synergy and each subsequent bill (if necessary) until the value of the Prize has been reached. For the avoidance of doubt, the account credit cannot be redeemed for cash.
  5. The Prize must be taken “as offered” and cannot be varied, extended, transferred, exchanged or redeemed as an upfront credit.
  6. If the Prize is unavailable for any reason, Synergy reserves the right to offer a substitute prize of equivalent value.
  7. Any additional products or services not included in the Prize, but required by a winner, will need to be arranged and paid for by that winner.
  8. If there is any expiry date by which the Prize must be used then Synergy will not be responsible if the Prize expires as a result of not being used or redeemed prior to that expiry date. 
  9. The Prize may be subject to additional terms and conditions from the supplier which will be notified to the winner when the Prize is provided to the winner.

General

  1. All entrants agree to participate and co-operate as required in editorial activities relating to the Competition, including but not limited to being interviewed and photographed.  Each winner consents (and will procure all necessary consents) to Synergy using the Eligible Entrant's name, likeness, image and voice (including photograph, film and recording of the same) in any media for an unlimited period of time without remuneration for the purpose of promoting the Competition (including any outcome), Synergy and the products or services or both supplied by Synergy.  Each winner agrees they will not, and will ensure that their companions do not sell or otherwise provide their story and photographs to any media or other organisation without Synergy’s consent.  
  2. Synergy accepts no responsibility for any late, lost, incomplete, misdirected, incorrectly submitted, delayed or ineligible entries, applications, claims or correspondence whether due to error, omission, alteration, tampering, theft, deletion, destruction, transmission, interruption, communications failure or otherwise.  Synergy has no control over the postal system, internet, telecommunications networks or lines and accepts no responsibility for any problems associated with them, whether due to traffic congestion, technical malfunction or otherwise.
  3. Any queries or complaints regarding the Prize and its terms of use, including any validity period within which it must be used or where it can be used, must be directed to Synergy.
  4. If for any reason any aspect of the Competition is not capable of running as planned, including by reason of infection by computer virus, telecommunications networks failure, bugs tampering, unauthorised intervention, fraud, technical failures, or any cause beyond the control of Synergy which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Competition, Synergy in its sole discretion may cancel, terminate, modify or suspend the Competition, or invalidate any affected entries, subject to the approval of Gaming and Wagering Commission (WA) or other relevant authorities, if and only to the extent required.
  5. None of Synergy and its associated agencies and companies are liable to any winner or any other person in any way (including but not limited to liability for negligence) for any loss, expense, damage or injury which is suffered or sustained (whether or not arising from any negligence) in connection with all or any of the promotion, the Competition or acceptance, transportation, delivery or use of the Prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum liability allowable by law).
  6. Nothing in these terms and conditions excludes, restricts or modifies the rights of any person or entity as a “consumer” under the Australian Consumer Law (or any other statutory rights) to the extent the law does not allow them to be excluded, restricted or modified.
  7. All entries will be the property of Synergy. The information entrants provide will be used by Synergy for the purpose of and relating to conducting the Competition and otherwise in accordance with Synergy’s Privacy Policy and Collection of Information Statement (available at synergy.net.au). Without limitation, Synergy may disclose entrants’ personal information to relevant suppliers, contractors and agents for or in relation to any of those purposes and to State and Territory regulatory bodies and winners’ names may be published, as required, under the relevant legislation and as set out in these terms and conditions. Synergy’s marketing activities are subject to the Australian Privacy Principles in the Privacy Act 1988 (Cth).
  8. Synergy may cancel, withdraw or change the duration of the Competition at any time with the prior written approval of the Gaming and Wagering Commission (WA), if and only to the extent required.
  9. These terms and conditions are governed by and is to be interpreted in accordance with the laws of Western Australia.