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Have you received an estimated electricity bill? It will say on there that it has been estimated - just look near the 'How much energy have you used?' chart on your bill.   An estimated Synergy bill is based on Western Power’s estimate of how much energy you’ve used, which is based on your history and the time of year.

If you want to avoid receiving estimated electricity bills in the future, it’s important to understand why your bill was estimated in the first place. Here are five reasons your bill might have been estimated.