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How is Synergy assisting customers to manage these increases?

Synergy’s website now has a range of My Account energy management tools, giving you more control of your energy than ever before.

You can compare your energy usage with similar homes, access popular energy saving tips, track your energy usage, view your current billing information or billing history and you can access  secure payment options from any device (computer, mobile, tablet), whenever it suits you. To register for My Account visit or for great energy efficiency tips visit

Businesses can reduce their electricity costs by improving their energy efficiency. Synergy
GRID contains energy efficiency information to assist businesses implement energy management initiatives within their organisations. If you want more information about this visit and click on the “information” tab.

Eligible business customers can consider one of Synergy’s business plans that enable some customers to receive electricity at a reduced rate, while benefiting from the same Synergy supply and energy expertise. Customers can assess what option best meets their business needs and request a call back by completing the online form at

Business customers with an account manager are encouraged to discuss their options with their account manager who can suggest ways to optimise and potentially reduce their energy consumption.