What is a payment extension?
A payment extension just gives you a little more time to pay your business bill before your next bill payment is due. All you need is a copy of your bill details handy to apply.
Once your payment extension is granted, Synergy will not charge a late payment fee if you pay your bill by the new extended due date (as long as your bill is not over $1,000).
However, if you don't pay your bill by the new extended due date, a late payment fee will be charged (and will be added to your next bill).