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Apply for DEBS

FormApply for DEBS

Apply to Synergy to start the process. For customers installing a new system, you or your supplier can simply complete the Distributed Energy Scheme application form.

Distributed Energy Buyback Scheme (DEBS)

Distributed Energy Buyback Scheme (DEBS)

If you've decided to go solar, you'll need to apply for the Distributed Energy Buyback Scheme (DEBS) to get connected and start earning money back.

Who is eligible for DEBS?

FAQWho is eligible for DEBS?

DEBS is available to households, schools, educational institutions and not-for-profits in WA who: Are an existing REBS customer who want to switch to DEBS; Are looking to install a new eligible renewable or distributed energy system; Are looking to upgrade their existing renewable or distributed energy system; or Are moving into a property with an existing renewable or distributed energy system on or after 6 November 2020. All systems need to be eligible as per the Terms and Conditions. DEBS is available to households, schools, educational institutions and not-for-profits in WA who: Are an existing REBS customer who want to switch to DEBS; Are looking to install a new eligible renewable or distributed energy system; Are looking to upgrade their existing renewable or distributed energy system; or Are moving into a property with an existing renewable or distributed energy system on or after 6 November 2020. All systems need to be eligible as per the Terms and Conditions.

What will be the DEBS rate?

FAQWhat will be the DEBS rate?

From 1 July 2024, the DEBS buyback rates will be: Electricity net exported at peak times between 3pm and 9pm will earn 10c/kWh; Electricity net exported at all other times will earn 2c/kWh. The DEBS buyback rates will be reviewed each year by the State Government, just like other regulated electricity prices. The DEBS buyback rates applies to the first 50 units exported from a customer to the grid each day.  This is more than a 5kW solar PV system would be expected to generate daily, even in ideal conditions. The DEBS buyback rates will be the same for the export from batteries as export from solar, recognising that batteries will be a growing component of our energy system. From 1 July 2024, the DEBS buyback rates will be: Electricity net exported at peak times between 3pm and 9pm will earn 10c/kWh; Electricity net exported at all other times will earn 2c/kWh. The DEBS buyback rates will be reviewed each year by the State Government, just like other regulated electricity prices. The DEBS buyback rates applies to the first 50 units exported from a customer to the grid each day.  This is more than a 5kW solar PV system would be expected to generate daily, even in ideal conditions. The DEBS buyback rates will be the same for the export from batteries as export from solar, recognising that batteries will be a growing component of our energy system.

Am I eligible for DEBS?

FAQAm I eligible for DEBS?

DEBS is available to eligible households, schools, educational institutions and not-for-profits in WA who: Are looking to install a new eligible renewable or distributed energy system; Are looking to upgrade their existing renewable or distributed energy system; Are moving into a property with an existing renewable or distributed energy system on or after 06 November; or Are an existing REBS customer who want to switch to DEBS. Eligibility criteria are set out in the DEBS Terms and Conditions. DEBS is available to eligible households, schools, educational institutions and not-for-profits in WA who: Are looking to install a new eligible renewable or distributed energy system; Are looking to upgrade their existing renewable or distributed energy system; Are moving into a property with an existing renewable or distributed energy system on or after 06 November; or Are an existing REBS customer who want to switch to DEBS. Eligibility criteria are set out in the DEBS Terms and Conditions.

Why is the buyback rate for DEBS less than what you charge me for power?

FAQWhy is the buyback rate for DEBS less than what you charge me for power?

The wholesale electricity (power generation) cost only makes up about 20% of the total cost to supply electricity to residential customers. The remaining 80% of the cost to supply includes network costs (building and maintaining poles and wires), capacity costs (maintaining enough generators to meet peak demand) and other costs such as those associated with renewable schemes and retail.  These costs contribute to the reliability of the grid, so that power is available whenever you need it. When we purchase electricity from our customers we don’t receive any of the other services such as network, capacity and retail services that are needed to supply electricity to another home. Therefore, the DEBS is closer to the wholesale electricity cost rather than the total electricity supply cost. The wholesale electricity (power generation) cost only makes up about 20% of the total cost to supply electricity to residential customers. The remaining 80% of the cost to supply includes network costs (building and maintaining poles and wires), capacity costs (maintaining enough generators to meet peak demand) and other costs such as those associated with renewable schemes and retail.  These costs contribute to the reliability of the grid, so that power is available whenever you need it. When we purchase electricity from our customers we don’t receive any of the other services such as network, capacity and retail services that are needed to supply electricity to another home. Therefore, the DEBS is closer to the wholesale electricity cost rather than the total electricity supply cost.

Is my business eligible for DEBS?

FAQIs my business eligible for DEBS?

DEBS is available to residential customers, non-profit organisations and educational institutions that have a small solar system between 500 watts and 5kW. You'll also need to have: An approved, bi-directional meter installed All necessary approvals to connect your system to the grid, including but not limited to, Synergy and Western Power We'll let you know if you're eligible for DEBS as part of the getting connected process. As long as you don't increase your solar system to above 5kW - we'll continue to buy back your excess energy. Learn more about exporting back to the grid DEBS is available to residential customers, non-profit organisations and educational institutions that have a small solar system between 500 watts and 5kW. You'll also need to have: An approved, bi-directional meter installed All necessary approvals to connect your system to the grid, including but not limited to, Synergy and Western Power We'll let you know if you're eligible for DEBS as part of the getting connected process. As long as you don't increase your solar system to above 5kW - we'll continue to buy back your excess energy. Learn more about exporting back to the grid

Do I need a new meter to participate in DEBS and how do I arrange this?

FAQDo I need a new meter to participate in DEBS and how do I arrange this?

To participate in DEBS you’ll need to have a bi-directional energy meter that is capable of separately measuring and recording electricity flows in each direction - how much energy you consume from the grid vs. how much excess energy you export back to the grid from your distributed energy system. To participate in DEBS you’ll need to have a bi-directional energy meter that is capable of separately measuring and recording electricity flows in each direction - how much energy you consume from the grid vs. how much excess energy you export back to the grid from your distributed energy system.

I have moved into a premise with an existing solar and/or battery system, am I eligible for DEBS?

FAQI have moved into a premise with an existing solar and/or battery system, am I eligible for DEBS?

From 6 November 2020, customers moving into a premises with an existing DER system installed will only be able to apply under DEBS, subject to the terms and conditions. Prior to 6 November 2020, customers moving into a premise with an existing DER system installed can choose to apply under either REBS or DEBS, subject to the terms and conditions. From 6 November 2020, customers moving into a premises with an existing DER system installed will only be able to apply under DEBS, subject to the terms and conditions. Prior to 6 November 2020, customers moving into a premise with an existing DER system installed can choose to apply under either REBS or DEBS, subject to the terms and conditions.

If I have a battery, can I participate in DEBS?

FAQIf I have a battery, can I participate in DEBS?

Yes. DEBS lets customers export excess energy back to the grid from eligible distributed energy technologies including certain export capable batteries, solar and electric vehicles. Eligibility criteria are set out in the DEBS Terms and Conditions. Read more Yes. DEBS lets customers export excess energy back to the grid from eligible distributed energy technologies including certain export capable batteries, solar and electric vehicles. Eligibility criteria are set out in the DEBS Terms and Conditions. Read more

How much does it cost to apply for the Distributed Energy Buyback Scheme (DEBS)?

FAQHow much does it cost to apply for the Distributed Energy Buyback Scheme (DEBS)?

There’s a $12.32 fee (inclusive of GST) for your application to participate in the Distributed Energy Buyback Scheme (DEBS). This fee may change from time to time but as of 1 July 2024 it’s correct.   Other additional costs may apply including the installation of a bi-directional electricity meter that separately measures the electricity flow in both directions. It records consumption (usage within the home) and export (excess electricity produced and exported back to the electricity network). There’s a $12.32 fee (inclusive of GST) for your application to participate in the Distributed Energy Buyback Scheme (DEBS). This fee may change from time to time but as of 1 July 2024 it’s correct.   Other additional costs may apply including the installation of a bi-directional electricity meter that separately measures the electricity flow in both directions. It records consumption (usage within the home) and export (excess electricity produced and exported back to the electricity network).

Renewable Energy Buyback Scheme (REBS)

Renewable Energy Buyback Scheme (REBS)

The Renewable Energy Buyback Scheme (REBS) is no longer available, the scheme has now been replaced with the Distributed Energy Buyback Scheme (DEBS).

What is DEBS?

FAQWhat is DEBS?

The Distributed Energy Buyback Scheme (DEBS) was launched by the State Government on 31 August 2020. It is available to eligible residential, not-for profit and education customers and offers a buyback rate for electricity exported back into the network, which appears on your bill as a credit. Under DEBS, electricity can now be exported from other sources of distributed energy technology, for example home battery storage and export-capable electric vehicle batteries. Small (no more than 5kW) renewable energy systems (i.e. solar PV) will continue to be able to export electricity to the grid. DEBS does not limit the size of consumer battery installations. DEBS will replace the existing Renewable Energy Buyback Scheme (REBS) for eligible new and upgraded systems. The Distributed Energy Buyback Scheme (DEBS) was launched by the State Government on 31 August 2020. It is available to eligible residential, not-for profit and education customers and offers a buyback rate for electricity exported back into the network, which appears on your bill as a credit. Under DEBS, electricity can now be exported from other sources of distributed energy technology, for example home battery storage and export-capable electric vehicle batteries. Small (no more than 5kW) renewable energy systems (i.e. solar PV) will continue to be able to export electricity to the grid. DEBS does not limit the size of consumer battery installations. DEBS will replace the existing Renewable Energy Buyback Scheme (REBS) for eligible new and upgraded systems.

I have moved into a property with existing DER. Will I be paid DEBS rates from Day 1 of my Move-In?

FAQI have moved into a property with existing DER. Will I be paid DEBS rates from Day 1 of my Move-In?

Yes if you are eligible, have applied and accepted the DEBS terms and conditions (contract) offered to you during the move-in process and have the appropriate metering in place, you will receive the DEBS buyback rates from the first day of your move-in. The DEBS buyback rates will be reviewed each year by the State Government, just like other regulated electricity prices. The DEBS Rate applies to the first 50 units exported from a customer to the grid each day. If you are eligible, have existing (Distributed Energy Resources) and Synergy has accepted your DEBS application but the appropriate metering is not installed at your premises: Synergy will request (or has requested) a meter upgrade or a meter re-configuration from Western Power and Synergy at its discretion will pay an approved customer a  Temporary Export Credit  for each unit of energy exported into the grid on a net basis, from the move in date until the necessary metering has been installed. The Temporary Export Credit will be paid per below: Electricity net exported from eligible systems will be temporarily paid at 7.135 c/kWh. Following installation of the required metering and the commencement of the DEBS contract in accordance with its terms and conditions, the Temporary Export Credit will cease. Synergy reserves its discretion to remove the temporary export credit at any time. Yes if you are eligible, have applied and accepted the DEBS terms and conditions (contract) offered to you during the move-in process and have the appropriate metering in place, you will receive the DEBS buyback rates from the first day of your move-in. The DEBS buyback rates will be reviewed each year by the State Government, just like other regulated electricity prices. The DEBS Rate applies to the first 50 units exported from a customer to the grid each day. If you are eligible, have existing (Distributed Energy Resources) and Synergy has accepted your DEBS application but the appropriate metering is not installed at your premises: Synergy will request (or has requested) a meter upgrade or a meter re-configuration from Western Power and Synergy at its discretion will pay an approved customer a  Temporary Export Credit  for each unit of energy exported into the grid on a net basis, from the move in date until the necessary metering has been installed. The Temporary Export Credit will be paid per below: Electricity net exported from eligible systems will be temporarily paid at 7.135 c/kWh. Following installation of the required metering and the commencement of the DEBS contract in accordance with its terms and conditions, the Temporary Export Credit will cease. Synergy reserves its discretion to remove the temporary export credit at any time.

Renewable Energy Buyback scheme (REBS)

FAQRenewable Energy Buyback scheme (REBS)

The Renewable Energy Buyback Scheme is no longer available to new applicants, it has been replaced with the Distributed Energy Buyback Scheme (DEBS). The Distributed Energy Buyback Scheme gives eligible customers a chance to earn money for sending excess energy from an eligible solar and/or a battery system back to the grid. Any money earned will be displayed as a credit on your next bill. Find out more The Renewable Energy Buyback Scheme is no longer available to new applicants, it has been replaced with the Distributed Energy Buyback Scheme (DEBS). The Distributed Energy Buyback Scheme gives eligible customers a chance to earn money for sending excess energy from an eligible solar and/or a battery system back to the grid. Any money earned will be displayed as a credit on your next bill. Find out more

Why do I need to notify you when I upgrade my system?

FAQWhy do I need to notify you when I upgrade my system?

If you want to upgrade the size of your existing system you’ll need to complete the  Distributed Energy Systems application form. If you want to change the capacity of your inverter, you’ll also need approval from Western Power before making any changes. For REBS customers, if you upgrade your system you may no longer be eligible for REBS and will need to apply for DEBS.   If you want to upgrade the size of your existing system you’ll need to complete the  Distributed Energy Systems application form. If you want to change the capacity of your inverter, you’ll also need approval from Western Power before making any changes. For REBS customers, if you upgrade your system you may no longer be eligible for REBS and will need to apply for DEBS.  

I am an existing REBS customer and want to upgrade my system, how will this affect me?

FAQI am an existing REBS customer and want to upgrade my system, how will this affect me?

Customers who undertake the following changes to their systems will be required to apply for DEBS: Increase the size of their renewable energy system up to the maximum permitted size (e.g. upgrade a 2kW solar PV system up to a maximum 5kW solar PV system); or Install a home battery storage system at their premises, including an electric vehicle that is set up to export energy to the grid (vehicle-to grid, or V2G); If you are already in the process of finalising your application for buyback payments for your solar export, then you will have a week’s grace to finalise and submit it to Synergy.  Provided we receive your eligible completed application on or before 7 September 2020, you will receive REBS. Customers who undertake the following changes to their systems will be required to apply for DEBS: Increase the size of their renewable energy system up to the maximum permitted size (e.g. upgrade a 2kW solar PV system up to a maximum 5kW solar PV system); or Install a home battery storage system at their premises, including an electric vehicle that is set up to export energy to the grid (vehicle-to grid, or V2G); If you are already in the process of finalising your application for buyback payments for your solar export, then you will have a week’s grace to finalise and submit it to Synergy.  Provided we receive your eligible completed application on or before 7 September 2020, you will receive REBS.

My last meter reading was estimated and it has prevented me from receiving my DEBS or REBS payment. What should I do?

FAQMy last meter reading was estimated and it has prevented me from receiving my DEBS or REBS payment. What should I do?

There could be a variety of reasons why your bill was estimated. It may be because the meter reader was unable to gain access to your meter to take a reading. Please contact our customer service centre on 13 13 53 so that we can assist you further. For REBS customers only - As part of the Automated REBS Payment Terms & Conditions, automated payments can only be made based on actual readings, taken by Western Power. If this condition is not met at the time you are being billed, the refund will not be processed automatically and your REBS credits remain against your account. This is to ensure the accuracy of the credits applied. There could be a variety of reasons why your bill was estimated. It may be because the meter reader was unable to gain access to your meter to take a reading. Please contact our customer service centre on 13 13 53 so that we can assist you further. For REBS customers only - As part of the Automated REBS Payment Terms & Conditions, automated payments can only be made based on actual readings, taken by Western Power. If this condition is not met at the time you are being billed, the refund will not be processed automatically and your REBS credits remain against your account. This is to ensure the accuracy of the credits applied.

What is the current Renewable Energy Buyback Scheme (REBS) rate?

FAQWhat is the current Renewable Energy Buyback Scheme (REBS) rate?

Existing REBS customers can remain on REBS so long as they don’t upgrade their system and subject to the REBS Terms and Conditions.  For the most up-to-date information about buyback rates and charges please view our REBS pricing schedule and DEBS pricing schedule. Learn more about exporting back to the grid Existing REBS customers can remain on REBS so long as they don’t upgrade their system and subject to the REBS Terms and Conditions.  For the most up-to-date information about buyback rates and charges please view our REBS pricing schedule and DEBS pricing schedule. Learn more about exporting back to the grid

What happens if my new home has solar and or battery storage installed?

FAQWhat happens if my new home has solar and or battery storage installed?

Depending on the type and size of the system - you may be eligible to participate in the Distributed Energy Buyback Scheme (DEBS) which means you can earn some extra cash when exporting excess energy back in to the grid which will be applied as a credit to your electricity bill.     Call us on 13 13 53 to find out more.   Depending on the type and size of the system - you may be eligible to participate in the Distributed Energy Buyback Scheme (DEBS) which means you can earn some extra cash when exporting excess energy back in to the grid which will be applied as a credit to your electricity bill.     Call us on 13 13 53 to find out more.  

I am a premium Feed-in Tariff (FiT) customer. Does this affect me?

FAQI am a premium Feed-in Tariff (FiT) customer. Does this affect me?

The current FiT customers will not experience any change. You will have recently received correspondence from Synergy advising that your FiT payments are due to end when the ten-year period of your FiT contract expires. You will continue to receive REBS payments after that date (subject to the REBS terms and conditions). You may choose to switch to DEBS if you are eligible, however moving to DEBS will result in your FiT scheme being terminated. The current FiT customers will not experience any change. You will have recently received correspondence from Synergy advising that your FiT payments are due to end when the ten-year period of your FiT contract expires. You will continue to receive REBS payments after that date (subject to the REBS terms and conditions). You may choose to switch to DEBS if you are eligible, however moving to DEBS will result in your FiT scheme being terminated.

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