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eConnect Terms & conditions

  1. The eConnect promotion is a trade promotion lottery run by Synergy (ABN 71 743 446 839) on and subject to these terms and conditions.  Eligible participants are deemed to have accepted these terms and conditions.
  2. Synergy’s decision regarding the prize draws and determination of eligible entries and winners is final.
  3. To be eligible for entry you must be at least 18 years of age, a Synergy residential account holder in the South West Interconnected System and registered for Paperless, Direct Debit and with a linked My Account.  Customers who are registered for BPay View or Direct Debit by Instalments are not eligible.
  4. Entry is automatic for eligible residential customers if, at the time of the draw, the customer has paid any accounts that were due and payable via Direct Debit on or before the due date.
  5. Employees, relatives and agents of Synergy and its related bodies are not eligible to enter.
  6. The promotion commences on 1 July 2017 and closes on 30 June 2021. 
  7. The winners will be drawn by random electronic selection. The first draw will occur on 31 August 2017 with subsequent draws on the last business day of every second month except the final draw which will occur on 30 June 2021.  Entries will be drawn at Synergy, 219 St Georges Terrace, Perth.   
  8. The winner will be notified by email and/or telephone.
  9. The value of each prize is $200 which will be credited to the customer's Synergy account.
  10. The total prize value is $12,000.
  11.  Prize must be taken “as offered” and cannot be varied or extended or exchanged, or transferred.
  12. Synergy is not liable for any loss, damage or injury arising out of, or in any way connected with this promotion and/or the prize.
  13. The winner consents to Synergy using his or her name, suburb and photograph for publicity purposes.
  14. If, for any reason, any aspect of the promotion is not capable of running as planned, Synergy in its sole discretion may cancel, terminate, modify or suspend the promotion subject to the approval of the Gaming and Wagering Commission or other relevant authority.
  15. Synergy reserves the right to change the duration of the promotion at any time with the prior written approval of the Gaming and Wagering Commission.
  16. All entries will be the property of Synergy. The information entrants provide will be used by Synergy for the purpose of conducting this promotion. Synergy may disclose entrants’ personal information to its contractors and agents to assist in conducting this promotion or communicating with entrants and to State and Territory lottery departments and winners’ names may be published as required under the relevant legislation. Synergy’s marketing activities are subject to the Australian Privacy Principles in the Privacy Act 1988.