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Payment options

We offer many ways for you to pay your bill – choose the one that works for you.

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Understanding my bill

Have you got some questions about your bill? We can help you here.

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Credit card payments

Pay your Synergy bill securely using a credit card.

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Fees - Credit & Debit cards

Find out more about the merchant services fees.

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Billing policies

Information about how we manage our billing and debt recovery processes.

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Late payments & assistance

Having some difficulty with getting your bill paid on time? We’ll help you sort it out.

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Concessions & rebates

Eligible for a discount on energy? Find out more here.

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Sign up for paperless billing

Save trees and reduce your paperwork by signing up for paperless billing.