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At Synergy, we are always working to introduce new, flexible energy products suited to our customers’ needs and that help contribute to a green and bright energy future. As part of a new pilot, we have developed a product that allows customers to take advantage of the excess solar energy available in WA by offering a lower rate in the middle of the day.

What is the purpose of the Midday Saver?

We understand that not all customers are the same and the way they use electricity varies from household to household. We test new products to get a better understanding of the way our customers use their electricity in order to provide better products and services in the future. 

WA has the benefit of some great abundant natural resources and sunlight is one of them. Over the past 10 years, the state has seen enormous growth of solar due to which now we have abundant electricity in the middle of the day when the sun is shining. The pilot product is part of a broader program of work in the DER roadmap that is designed to test ways to better integrate renewables into our electricity system for the benefit of all Western Australians. 

Participants on the pilot that can shift their consumption to take advantage of the lower rates, will not only save on their electricity costs but also help integrate solar into our grid for the benefit of all Western Australians. This could help increase household consumption of renewable energy within our state and help us maintain grid stability in a high renewable future.

View the Midday Saver Pilot Terms and Conditions

Shift and save

Super Off Peak - (9am to 3pm)

Make large savings by shifting your energy consumption from peak to this period.

Peak - (3pm to 9pm)

Use less energy during this time as it has a higher charge.

Off Peak - (9pm to 9am)

Make savings by shifting some of your peak energy usage to this period.

If I apply to participate in the pilot will my account still have the $600 WA Household Electricity Credit (WAHEC) announced by the State Government applied as an offset?
Participation in the pilot will not affect eligibility to receive the WAHEC offset, as the pilot is an eligible residential product. Subject to the WAHEC terms and conditions, the $600 WAHEC announced by the State Government will be applied as an offset to your account from 1 November 2020
How is the Synergy Midday Saver Tariff Pilot different to my current tariff?
The Residential A1 tariff is an anytime tariff which includes the same flat rate for your electricity usage regardless of the time of day. The Midday Saver product has a variable tariff based on the time of day you use electricity meaning you can receive the lower Super Off Peak and Off Peak rates if you use electricity during these periods, 9 am to 3 pm for Super Off Peak and 9 pm to 9 am for Off Peak.
What is the purpose of the Midday Saver?

We understand that not all customers are the same and the way they use electricity varies from household to household. We test new products to get a better understanding of the way our customers use their electricity in order to provide better products and services in the future.

This pilot is part of a broader program of work in the DER roadmap that is designed to test ways to better integrate renewables into our electricity system for the benefit of all Western Australians. As well as potentially saving on your electricity costs, you will be helping integrate solar into our grid for the benefit of all Western Australians.

How long is the pilot for?
The Midday Saver pilot will run for a period of two years commencing on the 20 November 2020.
Are there any termination fees if I decide to leave the pilot?
There are no early exit fees should you decide to leave the pilot, however you will be excluded from re-joining at a later date.
What happens to my electricity plan if I decide to leave the pilot?
Your electricity plan will revert back to the current Residential A1 tariff.
Do terms and conditions apply to the pilot?
Yes, these should be read before agreeing to participate in the pilot. They can be viewed here
Will there be any price increases during the term of the pilot?
While prices are subject to change, the advertised rates are effective from the 20 November 2020 and should remain the same for the duration of the pilot. If we extend the pilot beyond the initial 2 years the tariff rates may change.
What happens at the end of the pilot?
If the pilot is successful and the Midday Saver product continues to be offered you will have the choice to stay on the Midday Saver product subject to the product terms and conditions and any applicable eligibility criteria, or choose any other available tariff your household is eligible for at the time.
What if I move premises?
Unfortunately if you move premises you will be withdrawn from the pilot.
How can the Midday Saver help you save?

The Midday Saver is a three band Time of Use product that offers customers the lowest rate in the middle of the day, 8 cents for a unit of electricity between 9 am and 3 pm and a20 cents for a unit of electricity between 9 pm and 9 am . By shifting a portion of their electricity usage to the lower cost time periods, customers can save on their electricity costs. Of the 24 hours in a day, customers get discounted energy rates compared to the current Residential A1 tariff for 18 hours in a day, offering a wide opportunity for shifting usage.

For example, running your dishwasher, washing machine, aircon and other appliances that you do not have to run in the evening could help you save on your electricity costs on this pilot.

How does the Midday Saver support the electricity system?

WA has the benefit of some great abundant natural resources and sunlight is one of them. Over the past 10 years, the state has seen enormous growth of solar due to which now we have abundant electricity in the middle of the day when the sun is shining.

The pilot gives customers the opportunity to use this excess electricity we have in the middle of the day and pay a fraction of the cost compared to in the evenings when energy is relatively more expensive.

Customers will potentially be able to save on their electricity costs by shifting their electricity use to times when the price is discounted. Customers on the Midday Saver product that can shift their consumption to take advantage of the lower rates, will also be helping integrate solar into our grid for the benefit of all Western Australians. This could help increase household consumption of renewable energy within our state and help us maintain grid stability in a high renewable future.

How do I make the most of the pilot?

Customers on the Midday Saver can make the most of the product, by shifting as much of their electricity consumption as they can away from Peak period (3pm to 9pm) to Super Off Peak and Off Peak periods (all other times). The more electricity consumption that a customer can shift to these period, the greater the potential savings on their electricity costs.

Shifting consumption to the Super Off Peak period (9am to 3pm) will drive higher savings, because it offers the lowest rate, 8 cents per unit of electricity. Shifting consumption into Off Peak periods (9pm to 9am) will also drive savings as the rate is still cheaper than the current Residential A1 tariff.

Can I take part in the pilot? Can my neighbour/ friend participate?
Applications to participate in the pilot are only open to customers who received an exclusive invitation to apply to participate in the Midday Saver pilot.