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Covering the costs of generating and supplying energy can be a bit of a balancing act. 

At Synergy, we’re investing in a diverse energy mix to take advantage of renewable and traditional energy sources, with an eye to a more efficient energy future. The right balance should continue to place downward pressure on prices by ensuring energy supply costs are efficient.

For those eligible, there are also a number of concessions and State Government rebates available.

Find out how the new prices may impact your home and business.

Home business plans

Changes that impact your home

View all our residential tariffs to find out how the price changes will impact your household. If you're unsure of what tariff you're on grab a copy of your bill and turn it over... you'll find the tariff listed at the top under 'Usage calculations' and in the 'Current Account details' section as well. Have a residential query? try our FAQs.

Tariff

2018 Price inc. GST 2019 Price inc. GST
Home Plan (A1)
Supply charge 101.5492 cents per day  103.3263 cents per day 
Supply charge: additional homes^ 40.3762 cents per day 41.0828 cents per day
Electricity charge 28.3272 cents per unit
28.8229 cents per unit
Smart Home Plan
Supply charge 101.5493 cents per day 

103.3263 cents per day 

Everyday Off-peak electricity charge 14.8405 cents per unit 15.1002 cents per unit
Weekend shoulder electricity charge 28.2139 cents per unit 28.7076 cents per unit
Weekday shoulder electricity charge 28.2139 cents per unit 28.7076 cents per unit
Peak electricity charge 53.8714 cents per unit 54.8142 cents per unit
Home Business Plan (K1)
Supply charge 171.5406 cents per day 176.8584 cents per day
Electricity charge - first 20 units per day 28.3272 cents per unit 29.2053 cents per unit
Electricity charge - next 20 - 1,650 units per day 26.6946 cents per unit 27.5221 cents per unit
Electricity charge - more than 1,650 units per day 30.0972 cents per unit 31.0302 cents per unit

Green Product Contribution 

(these charges are additional to the standard electricity price)

   
EasyGreen electricity charge 7.7625 cents per unit 7.7625 cents per unit
NaturalPower electricity charge 7.7625 cents per unit 7.7625 cents per unit
EarthFreindly electricity charge 0.7159 cents per unit 0.7159 cents per unit

 

 Electricity plans no longer offered

SmartPower (SM1)
Supply charge 101.5492 cents per day 103.3263 cents per day
Supply charge: additional homes 40.3762 cents per day 41.0828 cents per day

Electricity charge - Peak

Weekdays: 11am to 5pm (summer)
Weekdays: 7am to 11am (winter)
Weekdays: 5pm to 9pm (winter)
57.1123 cents per unit 58.1118 cents per unit

Electricity charge - Weekday Shoulder

Weekdays: 11am to 5pm (winter)
Weekdays: 7am to 11am (summer)
Weekdays: 5pm to 9pm (summer)
28.5124 cents per unit 29.0113 cents per unit

Electricity charge - Weekend Shoulder

Weekend: 7am to 9pm
23.6277 cents per unit 24.0412 cents per unit

Electricity charge - Off peak

Every day 9pm to 7am

14.8405 cents per unit

15.1002 cents per unit
Powershift (PS1)
Supply charge 101.5492 cents per day 103.3263 cents per day
 Supply charge: additional homes 40.3762 cents per day 41.0828 cents per day

Electricity charge - Peak

Weekdays: 7am to 2pm, 8pm to 10pm
Weekends: 7am to 10pm
26.7547 cents per unit 27.2229 cents per unit

Electricity charge - Off peak

All days 10pm to 7am 

13.6558 cents per unit 13.8948 cents per unit

Electricity charge - Super peak

Weekdays 2pm to 8pm

49.6161 cents per unit 50.4844 cents per unit
Hot Water Plan (B1)
Supply charge 21.0903 cents per day 21.4277 cents per day
Supply charge - additional homes^ 21.0903 cents per day   21.4277 cents per day  
Electricity charge 11.6511 cents per unit 11.8375 cents per unit

Business reporting

Changes that impact your business

View all our business tariffs to find out how the price changes will impact your business. If you're unsure of what tariff you're on grab a copy of your bill and turn over... you'll find the tariff listed at the top under 'Usage calculations' and in the 'Current Account details' section as well. Have a business query? try our FAQs.

Prices effective 1 July 2019

Tariff

2018 Price inc. GST 2019 Price inc. GST

Synergy Business Plan Fifty (L3) Tariff

Supply charge 55.7410 cents per day 191.8147 cents per day 
Electricity charge - First 1,650 units per day 36.6265 cents per unit 38.9608 cents per unit
Electricity charge - More than 1,650 units per day 33.0594 cents per unit 33.0594 cents per unit

Synergy Business Time of Use (R3) Tariff

Supply charge 281.2630 cents per day 361.5500 cents per day
Electricity charge - Peak (8am - 10pm) 49.2442 cents per unit 52.7370 cents per unit
Electricity charge - Off peak (10pm - 8am weekdays and weekend- ex. public holidays) 15.1600 cents per unit  15.8422 cents per unit

Synergy Business Plan (L1) tariff

   
Supply charge 171.5406 cents per day 177.8876 cents per day
Electricity charge - First 1,650 units per day 26.6946 cents per 27.6823 cents per unit
Electricity charge - More than 1,650 units per day 30.0972 cents per unit 31.2108 cents per unit

Synergy Business Time of Use (R1) tariff

   
Supply charge 330.8998 cents per day 337.8500 cents per day
Electricity charge - Peak (8am- 10pm) 35.8882 cents per unit 36.6419 cents per unit
Electricity charge - Off peak (10pm - 8am weekdays and all weekend- ex. public holidays) 10.7665 cents per unit 10.9926 cents per unit

Synergy Charity Accommodation Plan (D1) tariff

   
Supply charge - cents per day first 5 beds 94.9058 cents per day 96.6141 cents per day
Supply charge - cents per day for each additional 5 beds 35.1848 cents per day  35.8181 cents per day
Electricity charge - cents per unit 24.1118 cents per unit 24.5458 cents per day

Synergy Community Service Plan (C1) tariff

   
Supply charge 94.9058 cents per day 97.2784 cents per day
Electricity charge - First 20 units per day 22.1733 cents per unit 22.7276 cents per unit
Electricity charge - Next 20 - 1,650 units per day 23.6574  cents per unit 24.2488 cents per unit
Electricity charge - More than 1,650 units per day 22.5658 cents per unit 23.1299 cents per unit

Home Business Plan (K1)

   
Supply charge 171.5406 cents per day 176.8584 cents per day
Electricity charge - First 20 units per day 28.3272 cents per unit 29.2053 cents per unit
Electricity charge - Next 20 - 1,650 units per day 26.6946 cents per 27.5221 cents per unit
Electricity charge - More than 1,650 units per day 30.0972 cents per unit 31.0302 cents per unit

Off Peak Saver (Trial only)

   
Supply charge 171.5406 cents per day  171.5406 cents per day
Electricity charge - Peak (3pm- 9pm weekdays) 48.5098 cents per unit  48.5098 cents per unit
Electricity charge - Off peak (all other times)  21.2906 cents per unit  21.2906 cents per unit

 


   

Business reporting

Changes to fees & charges

If you're moving house, need a new connection or changing your meter, there are some changes to some of our standard fees & charges related to managing your account.

Fees & charges 2018 Price inc. GST 2019 Price inc. GST
Account establishment fee (residential and business) $33.80 $33.80
Reconnection fee $31.10 $31.10
Demolition fee $323.92 $323.92
Meter reprogramming fee $74.00
$66.00
Meter testing fee (refunded if meter is faulty) $336.15  $336.15
Overdue account notice fee (GST doesn't apply) $5.25 $5.30
Rejected payment/dishonour fee (payment made at Australia Post) $29.00 $29.00
Removal of a temporary supply fee $323.92 $323.92
Renewable Energy Buyback Scheme application fee $26.10 $21.50
Special meter reading fee $17.30 $19.65
Single phase meter for existing homes (240V) $138.24 $138.24
Three phase 415V Meter for existing homes $235.04 $235.04
Credit/debit card transaction fee - American Express 0.69 % 0.84 % 
Credit card transaction fee - Mastercard 0.69 % 0.76 %
Debit card transaction fee - Mastercard 0.69 % 0.40 % 
Credit card transaction fee - Visa 0.69 % 0.88 % 
Debit card transaction fee - Visa 0.69 % 0.40 %
Cheque dishonour fee $2.75 $2.55
Direct debit dishonour fee $2.75 $2.55
Paper based bill fee $1.27 $1.20
Over the counter transaction fee $2.10 $2.10
 Urgent Reconnection Fee   $213.80

 

We're here to help you manage these changes

We're always working to help our customers, whatever circumstances they are in. To do this we work closely with a large number of organisations and consumer representatives, from social services and the Energy Ombudsman, through to financial and legal service providers.

Sometimes you might just need a little extra time to pay your bill. At other times more help might be needed, like a payment plan to help you budget better or because of unforeseen circumstances like chronic illness in the family, loss of income or other reasons. If times get really tough, we offer additional support through our ‘Keeping Connected’ program. Whatever the reason, please get in touch with us, so we can see if we can help.

To find out more follow the links below.

 

Check if you're eligible for hardship assistance

If you’re having difficulties paying your bill on time, it’s better to let us know. We have solutions to help make paying easier.

Learn more

Check if you're eligible for any concessions

If you hold a valid concession card, you could be eligible for a number of rebates that help reduce the cost of your energy bills.

Learn more

Reduce your bill

Discover how your major appliances impact your bill and how to make small changes for big results through our energy tool.

See if you could save

Here are WA’s most popular energy saving tips

Improving your energy efficiency doesn’t have to be difficult. It just takes one simple tip, and once you’ve done that, you can move on to another.

Learn more

We now have the power to power ourselves.

Thousands of WA residents have already made the shift to generating at least part of their own power, through solar panels and other emerging technologies.
 
Our SolarReturn systems are matched to your use, so you won’t be paying for extra capacity that you don’t need. A 3KW SolarReturn system costs between $4,500 to $6,500 and can save you up to $1089 each year *. 


Find out how much a SolarReturn energy package for your home will cost.

Our solar experts will help you crunch the numbers and match your electricity use to the solar package that perfectly suits your home.

Get a quote