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Rebates

The following rebates apply to Residential customers only:

• Holders of Centrelink Health Care Cards & Pensioner Concession Cards are entitled to reduced fees on meter testing and rebates on:
  1. Account establishment fee
  2. Supply charge
• Holders of Seniors Cards are entitled to a rebate on the supply charge.
• Customers with dependant children, who are eligible for supply charge rebates are also entitled to a rebate on a proportion of the energy charge.
• Holders of Veteran Affairs Gold Cards (War Widow, Dependant, Totally and Permanently Incapacitated) and Pensioner Concession Cards are entitled to reduced meter testing fees, and to rebates on the supply charge and account establishment fees.
• In multiple residences where the electricity is supplied through one main meter, each additional residence is also charged a supply charge. A rebate may be claimed by eligible customers.

You may print off the Energy Rebate Scheme Application form and post it to Synergy, GPO Box K856 Perth WA 6842 or by fax on (08) 6212 1034.

Hospital outpatients suffering serious heart, lung and kidney diseases

This Western Australian Government subsidy is for patients who use heart pumps, high-capacity oxygen concentrators or peritoneal dialysis machines at home.  In some cases the subsidy is available retrospectively from January 1, 2005.

Details of the subsidies and the application form, are available from the Department of Treasury website.

Thermoregulatory Dysfunction Energy Subsidy

This Western Australian Government subsidy applies to financially disadvantaged persons or their dependents, who require heating and/or cooling to control the temperature in their homes under specialist medical advice.

Full details and application forms are available from the Office of State Revenue for the Thermoregulatory Dysfunction Energy Subsidy.

For other rebates that may be available or further information, please contact us. 

To view a copy of the 2007 Guide to State Concessions for Western Australians you can visit the Department for Community Development website at www.community.wa.gov.au.