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Small & medium business

Electricity

Prices & fees

Here are the standard tariffs available to our business customers, and other fees and charges which may apply.

Price increase information

The State Government has announced two tariff rises that apply to small business customers from April and July 2010. This will result in an average weekly increase of approximately $7.20 for small business customers from July 2010.

To find out about the new rate that has come into effect on the July 2010 increase, please see the tariff related information below.

Synergy has a number of proven strategies to help customers reduce their energy costs. We will be providing information on these with your next bill for your easy reference.

And, in the meantime there are some simple steps you can take to reduce the impact price increases have on your electricity bill. Visit our energy efficiency at work section to see how your business can mitigate the impact of rising prices.

Service area

Synergy supplies customers connected to the South West Interconnected System, that covers the area from Kalbarri in the North down to Albany in the South and East to Kalgoorlie. All other areas of Western Australia, outside of this interconnected electricity network, are serviced by Horizon Power.

The map below shows the approximate boundaries of the Synergy service area.

Synergy Community Service Plan (C1) tariff

This plan is available to small voluntary and charitable organisations. If you believe your business is eligible for the Synergy Community Service Plan (C1), you must apply in writing to Synergy, providing evidence which clearly shows that your business meets all conditions as listed in the Electricity Corporations (Charges) By-Laws 2006.

Download a copy of the Synergy Community Service Plan (C1) tariff application form.

Examples of organisations eligible for the Synergy Community Service Plan (C1):

  • Community clubs, such as Apex, Rotary and Lions.
  • Youth groups, such as Scouts, Girls Brigade and YMCA.
  • Non-profit groups, such as the Arts Council and Amnesty International
  • Non-profit accommodation, such as the Youth Crisis Centre.
  • Fire/rescue groups, such as the Volunteer Fire Brigade and Sea Rescue.

Synergy Community Service Plan (C1) tariff charges (All prices are inclusive of GST).

Tariff Charges Current 

C1

Supply charge - cents per day

34.91

First 20 units per day

19.03

Between 21 - 1650 units per day

23.84

More than 1650 units per day

21.51

Synergy Charity Accommodation Plan (D1) tariff

This plan is available to charitable organisations providing residential accommodation. As the Synergy Charity Accommodation Plan (D1) includes a charge for additional residences, you can calculate how many additional residences your business offers by dividing the total number of beds by five and rounding up to the next whole number.

Examples of organisations eligible for the Synergy Charity Accomodation Plan (D1):

  • Hostels for the aged, women's refuges and other emergency accommodation.
  • Homes for the aged which include a hostel and self-contained units, supplied through one point of supply. Where the hostel is supplied separately from the units, only the hostel is eligible for the Synergy Charity Accomodation Plan (D1). The units are eligible for the residential Synergy Home Plan (A1).

Synergy Charity Accomodation Plan (D1) tariff charges (All prices are inclusive of GST. )

Tariff Charges Current 

D1

Supply charge - cents per day

34.91

Electricity charge - cents per unit

19.03

Supply charge for additional residences - cents
per day

27.11

Synergy Home Business Plan (K1) tariff

It might sound like a bit of a mouthful, but the Synergy Home Business Plan (K1) tariff is perfect if you live and work in the same place. It’s a combined plan that suits anyone using power partly for home, and partly for business purposes. The daily supply charge of this plan is the same as the supply charge of the Synergy Home Plan (A1) tariff. The first 20kWh of consumption each day, or around 610kWh per month, is also charged at the Synergy Home Plan (A1) rate.

The home consumption allowance is set at 20kWh per day, because it is a typical amount used by home users. Any power you use above 20kWh per day is charged at the same rate as the Synergy Business Plan (L1) tariff.

Some examples that could make you eligible for Synergy Home Business Plan (K1) include:

  • Farming properties where power for both the home and other farm facilities, such as a shearing shed, irrigation pump or cold storage room, is supplied through a single metered supply point
  • Commercial, industrial or general properties with a caretaker's home attached, including churches, schools, shops, factories, police stations and post offices

Private homes in where a room or suite of rooms is used for business purposes, such as a doctor's surgery, child-minding centre or real estate office.

Before applying for this plan, remember that supply charge rebates, available to customers on the Synergy Home Plan (A1) tariff, aren’t available to you under the Synergy Home Business Plan (K1).

Synergy Home Business Plan (K1) tariff charges (All prices are inclusive of GST. )

Tariff Charges Current 

K1

Supply charge - cents per day

38.23

Electricity charge - cents per unit for:

First 20 units per day

20.83

Between 21 - 1650 units per day

26.11
More than 1650 units per day

23.57

Synergy Business Plan (L1) tariff

You’ll be eligible for this plan if your electricity is connected at low/medium voltage (240/415 volts) electricity for your business, and the electricity supplied is less than 50 megawatt hours per year (approximately $8000 per year). The Synergy Business Plan (L1) consists of a fixed daily supply charge and block energy charges which decrease as your consumption rises.

Examples of organisations eligible for the Synergy Business Plan (L1) are:

  • Schools and churches.
  • Hospitals, therapeutic workshops and nursing homes.
  • Shops and factories.
  • Office blocks, libraries, museums and art galleries.
  • Hotels, motels and boarding houses.
  • Sporting complexes and community recreation facilities.

L1 tariff Charges (All prices are inclusive of GST).  

Tariff Charges Current

L1

 Supply charge - cents per day

36.28

Electricity charge - cents per unit for:

First 1650 units per day

23.84

More than 1650 units per day

21.51

Synergy Business Plan Fifty (L3) tariff

You'll be eligible for this plan if your electricity is connected at low/medium voltage (240/415) for your business, and the electricity supplied is 50 megawatt hours or more per year (approximately $8000 per year). The Synergy Business Plan Fifty (L3) consists of a fixed daily supply charge and block energy charges which decrease as your consumption rises. 

Synergy Business Plan Fifty (L3) tariff charges (All prices are inclusive of GST). 

Tariff Charges

 

 Current

L3

 Supply charges - cents per day 

38.01

Electricity charge - cents per unit for:

First 1650 units per day

24.97

More than 1650 units per day

22.54

Synergy Large Business Plan (M1) tariff

This is the standard plan for business customers who are connected at a high voltage supply (6.6 kV, 11 kV, 22 kV or 33 kV), and consists of a fixed daily supply charge and a block energy charge which decreases as your consumption rises.

On this plan, you must provide all equipment (except meters) on the load side of your high voltage terminals. This means you provide the high voltage main switch and transformers.

Examples of organisations eligible for the Synergy Large Business Plan (M1) are:

  • Government departments.
  • Port authorities.
  • Heavy machinery producers.
  • Mining companies.

Synergy Large Business Plan (M1) tariff charges (All prices are inclusive of GST). 

Tariff Charges Current

M1

 Supply charge - cents per day  

38.01

Electricity charge - cents per unit for:

First 1650 units per day

24.13

More than 1650 units per day

21.67

Synergy Business Time of Use (R1) tariff

This plan is usually best if you use more than 20% of your electricity during off-peak periods, and consume between 80 and 137 units per day, on average. This plan is available if your business is connected at either low/medium voltage (240/415V) or high voltage (6.6kV, 11kV, 22kV or 33kV) and the electricity supplied is less than 50 megawatt hours per year (approximately $8000 per year).

Time–of-use periods:

Period Day Time

Peak

Mon-Fri

8:00am-10:00pm

Off-peak

Mon-Fri

After 10:00pm and before 8:00am

Terms and Conditions

You must commit to the Synergy Business Time of Use (R1) for a minimum of 12 months. A meter installation fee of $709 is payable (unless a time-of-use meter is already fitted). Contact us for further details.

Synergy Business Time of Use (R1) tariff charges (All prices are inclusive of GST and are subject to change). 

Tariff Charges Current

R1

 Supply charge - $ per day

1.49

Electricity charge - cents per unit for:

Peak charge rate

26.11

Off-peak charge rate

8.05

Download a copy of the R1 Metering Request Form.

Synergy Business Time of Use Fifty (R3) tariff

This plan is usually best if you use more than 30% of your electricity during off-peak periods, and consume more than 137 units per day, on average. This plan is available if your business is connected at either low/medium voltage (240/415V) or high voltage (6.6kV, 11kV, 22kV or 33kV) and the electricity supplied is more than 50 megawatt hours per year (approximately $8000 per year).

Time–of-use periods:

Period Day Time

Peak

Mon-Fri

8:00am-10:00pm

Off-peak

Mon-Fri

After 10:00pm and before 8:00am

Terms and Conditions

You must commit to the Synergy Business Time of Use Fifty (R3) tariff for a minimum of 12 months. A meter installation fee of $709 is payable (unless a time-of-use meter is already fitted). Contact us for further details.

Synergy Business Time of Use Fifty (R3) tariff charges (All prices are inclusive of GST and are subject to change). 

Tariff Charges

 

 Current 

R3

 Supply charge - $ per day

1.79

Electricity charge - cents per unit for:

Peak rate charge

31.31

Off-peak rate charge

9.64

Download a copy of the R3 Metering Request Form.

Synergy Large Business Demand LV (S1) tariff

This plan is for business customers with energy connected at low/medium voltage (240/415 volts), combined with a moderate to high load factor and higher energy use.

Synergy Large Business Demand LV (S1) tariff charges (All prices are inclusive of GST). 

Tariff Charges

 

 Current

S1

 Minimum charge - $ per day

356.10

Electricity charge - cents per unit for:

Peak rate charge

12.94

Off-peak rate charge

8.19

 Demand charge - cents per day/multiplied  by
the on peak half hourly maximum or 30% of the
off peak half hourly maximum demand (which ever is
greater)

 

90.45

On the Synergy Large Business Demand LV (S1) tariff, your power factor must be 0.8 or better during the peak period. For any periods when the power factor is below 0.8, we reserve the right to levy a charge of 41.06 cents/day/kVAR for the kVAR necessary to improve the power factor to 0.8 lagging for that period.

Download a copy of the S1 Metering Request Form.

Synergy Large Business Demand HV (T1) tariff

This plan is for business customers with energy connected at high voltage energy (6.6kV, 11kV, 22kV or 33kV), combined with a moderate to high load factor. Except for metering equipment, you must own all the equipment on the load side of your high voltage terminals. Some conditions apply, so please contact us for more information.

Synergy Large Business Demand HV (T1) tariff charges (All prices are inclusive of GST). 

Tariff Charges Current

T1

 Minimum charge - $ per day

499.39

Electricity charge - cents per unit for:

Peak rate charge

12.86

Off-peak rate charge 

8.55

 Demand charge - cents per day/multiplied  by
the on peak half hourly maximum or 30% of the
off peak half hourly maximum demand (which ever is
greater)

 

87.98

On the Synergy Large Business Demand HV (T1) tariff, your power factor must be 0.8 or better during the peak period. For any periods when the power factor is below 0.8, we reserve the right to levy a charge of 41.06 cents/day/kVAR for the kVAR necessary to improve the power factor to 0.8 lagging for that period.

Download a copy of the T1 Metering Request Form.

Out of contract rates tariff

If your contract has expired, and you have not agreed to a new contract, then either the last rates notified to you in writing or the out of contract tariff rates published below (whichever rates are greater) will apply. These rates are subject to change without notice.

Out contract rates (All prices are inclusive of GST).

Component Unit  Current

On Peak Energy

c/kWh

31.69

Off Peak Energy

c/kWh

9.63

Supply charge

$/day

1.81

Fees Overview

All prices are inclusive of GST unless otherwise specified.

Description of Fee Current 
1. Account establishment fee

32.80

2. Reconnection fee

30.20

3. Subsidiary meter (three-phase)

148.50

4. Special meter reading fee

19.60

5. Disconnection of overhead house/premise service leads following illegal reconnection
(i.e. customer illegally reconnects own power at fuse box following disconnection.)

194.00

6. Overdue account notices and disconnection notice fees (GST is not applicable)

4.50

7. Subsidiary electricity meter rental

15.97/day

8. Cheque dishonour fee

14.30

9. Direct Debit dishonour fee

14.30

10. Rejected payment/dishonour fee
(payment made at Australia Post)

23.50

11. Meter testing
(carried out on customer's site)

Standard rate

152.00

Concession rate
(Fee is refunded if the meter is found to be faulty.)

139.80
12. Demolition fee where supply is removed from site

360.20
13. REBS Application fee

40.00
14. Removal of temporary supply

340.00

Merchant Services Fee
A transaction fee of 0.7% (incl. GST) will apply on accounts that have
nominated a credit card or Visa/MasterCard debit card for deductions.

You can also download a copy of our Standard Fees and Charges brochure.

Network charges

Please refer to the Western Power website for all charges associated with connecting to the electricity network.

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