Electricity
Connecting & disconnecting
From 1 July 2010, Synergy have introduced a $340 (incl. GST) fee for all temporary supply removal requests by a customer to Synergy. This fee will be charged in order to recover costs charged to Synergy by Western Power to visit a site and remove a temporary supply following a customer’s request.
Moving from one building to another existing building?
If you are a Synergy customer and your business is moving from one building to another existing building, you'll need the energy supply to be disconnected at the old site, and connected at the new location.
To get started, call us on 13 13 54, or use the contact us form as soon as you know the new and old addresses.
Connecting electricity to a new building?
Need to organise energy for your business at a new building (i.e. under construction or just been built)? We're here to help. There are online forms (below) to get you started that can be used by existing customers, or customers who wish to open an account with Synergy.
Before starting with a form, make sure you know your exact street address, and both street names if you're on a corner block.
So how can we help?
If you prefer to download, print out and complete the new connection form by hand, please select the right form for you below.
- PDF version form for single residential premise new connection
- PDF version form for multi unit residential or business premise new connection
- PDF version form for single business premise new connection
- PDF version form for 3rd party consent
New customers - moving into an existing premise?
Need to organise energy for your business at an existing building and you haven't got a Synergy account? You'll need to use the form below to organise connection at your premise.
Builders and developers
Whether you are organising a connection for a business or residential property, you will need to read the information on the page link below.