Frequently asked questions

Online feedback or enquiries

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Online enquiries

Feedback or Enquiry Details

My question is about:*

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Category:*

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Comments:*

If your question is regarding one of your bills, please include the bill date and the amount of the bill in your comment.

Contact Details

Are you a Synergy customer? *

Yes

No

Account number:

This is located on the top left corner of your bill

The details given below must be for the account holder or a nominated contact person

Name:*

email address:*

Confirm email address:*

Home Telephone:

Area Code 02 03 04 07 08 Contact Telephone

Mobile number:

Preferred contact:*

Select Phone email

Date of birth:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Month of birth 1 2 3 4 5 6 7 8 9 10 11 12 Year of birth 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940 1939 1938 1937 1936 1935 1934 1933 1932 1931 1930 1929 1928 1927 1926 1925 1924 1923 1922 1921 1920 1919 1918 1917 1916 1915 1914 1913 1912 1911 1910 1909 1908 1907 1906 1905 1904 1903 1902 1901 1900 1899 1898 1897 1896 1895 1894 1893 1892

Address Details

Floor / level type:

Select Basement Floor Ground Floor Level Lower Ground Floor Mezzanine Upper Ground Floor

Floor / level number:

Unit / flat type:

Select Apartment Cottage Duplex Factory Flat House Kiosk Maisonette Marine Berth Office Penthouse Room Shed Shop Site Stall Studio Suite Townhouse Unit Villa Ward Warehouse

Unit / flat number:

House number:*

Street name:*

Street type:

Street Alley Approach Arcade Avenue Bend Boulevard Chase Circle Circuit Circus Close Corner Court Cove Crescent Crest Cross Drive Edge Elbow End Entrance Esplanade Fairway Follow Freeway Gap Gardens Gate Glade Glen Grange Green Grove Heights Highway Hill Lane Link Lookout Loop Mall Meander Mews Nook Parade Parkway Pass Place Plaza Point Port Promenade Quays Ramble Rest Retreat Ridge Rise Road Row Square Street Terrace Track Trail Turn Vale View Vista Walk Way

Suffix: A street suffix is the word that follows the name of a street to further describe that street. e.g. StreetName-West

Select Central East Extension Lower North North East North West South South East South West Upper West

Town/Suburb:*

Post code:*