Contact us
Can we resolve your issue with frequently asked questions?
Phone & Fax numbers
Residential: 13 13 53
From overseas: +61 86212 2222
Business: 13 13 54
Switchboard: (08) 6212 2222
TTY Line: (08) 9221 8608
TIS: 13 14 50
Fax: (08) 9221 4628
Mailing addresses
General Enquiries
GPO Box K851
Perth WA 6842
Rebate Enquiries
GPO Box K856
Perth WA 6842
Account Payments
GPO Box U1913
Perth WA 6845
In an emergency contact Western Power on: 13 13 51
Click here for Synergy office location.
Why don't you provide a contact email address?
Synergy does not provide a general email address for a number of key reasons, which allow us to respond to your enquiry quicker:
- By providing some brief information about the nature of your enquiry via the online feedback form below, we can forward the information directly to a dedicated team who specialise in that area.
- Email addresses which are openly displayed on websites receive large amounts of spam emails to that address, and this results in a delay in responding to genuine customer emails while the bogus correspondence is filtered out.
Sign up for paperless billing
Convenient and secure, and never misplace another bill again.