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Concessions & rebates

Concessions & rebates

There’s financial help available to make power and essential appliances available to people in special circumstances.

Rebates announcement
What rebates are available?
How can I apply for a rebate?
Fridge replacement scheme
Life support Equipment Electricity Subsidy
Thermoregulatory Dysfunction Energy Subsidy
Where can I go for further information?

Rebates announcement

On March 8th 2010, the WA state government has announced:

Rebates will increase in line with the increases to the Home Plan (A1) tariff announced by the State Government from April 2010
Payments provided through the Hardship Utilities Grant Scheme (HUGS) will also increase from $380 to $408 from April 2010
See below to check if you may be eligible for a rebate

What rebates are available?

The following existing rebates could apply to your account - if someone in your household holds a Seniors Card then you may be eligible for:

supply charge rebate

You have a

Centrelink Health Care Card
Pensioner Concession Card
Veteran Affairs Gold Card (War Widow, Dependent, Totally and Permanently Incapacitated)

then you’re eligible for:

reduced meter testing fees
supply charge rebate
account establishment fee rebate

You have dependent children listed on your card, then you’re also entitled to a rebate on a proportion of the energy charge:

in multiple residences where the electricity is supplied through one main meter, each additional residence is also charged a supply charge. A rebate can be claimed if you’re eligible.

You live in a location listed in the table below and hold a

valid Seniors Card AND
- either a Pensioner Concession Card/Commonwealth Seniors Health Card
- or a Centrelink Health Care Card with dependent children
- or a Pensioner Concession Card (issued by Centrelink or the Department of Veterans Affairs) with dependent children
- or a Veterans Affairs Gold Card with dependent children

then you're eligible for:

air conditioning rebate (only applies for specified period)

List of eligible Towns in the SWIS area

Town/Area	Months	Period
Carnamah	3	Dec - Feb
Eneabba	3	Dec - Feb
Mingenew	3	Dec - Feb
Morawa	3	Dec - Feb
Mullewa	4	Dec - Mar
Nabawa	3	Dec - Feb
Perenjori	3	Dec - Feb
Three Springs	3	Dec - Feb

How can I apply for a rebate?

Simply call us on 13 13 53 and we will take your application over the phone, or you can register for My Account where you can apply for eligible concessions online.

Fridge replacement scheme

The state government has announced a fridge replacement scheme for renters of private accommodation who have been declared in utility hardship by an accredited financial counsellor.

It involves replacing your existing fridge, with a more energy efficient model which can help reduce your power bill. To find out if you’re eligible for this benefit, speak to your financial counsellor.

Life support Equipment Electricity Subsidy

If you or someone living at your premises relies on life support equipment that runs on electricity, you must provide us with a letter from a qualified medical practitioner qualifying your life support requirements. Or simply complete and return an Application for life support identification form signed by your doctor.

This financial support is available if you’re a hospital outpatient suffering from a serious heart, lung or kidney disease.

It’s a WA government subsidy, for patients who use heart pumps, high-capacity oxygen concentrators or peritoneal dialysis machines at home. In some cases the subsidy is available retrospectively from 1 January 2005.

To apply for this subsidy or find out more details, visit the Department of Treasury website.

Thermoregulatory Dysfunction Energy Subsidy

This government subsidy may apply to you or your dependents if you’re financially disadvantaged and have medical advice that you need heating and/or cooling to control the temperature in your home.

For more details and application forms, visit the Office of State Revenue website.