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Media Releases

December 17th 2008
Synergy Lights up the Starlight Express Room

Hospitalised children in the Starlight Express Room at Princess Margaret Hospital marvelled at a sea of Christmas lights today, when Synergy launched its sponsorship to become the first major sponsor of the room in WA.

Read full details (Synergy Lights Up the starlight Express)

November 26th 2008
Landcare Australia recognises Synergy’s support

Landcare Australia today (Wednesday) recognised the support Synergy has provided the Landcare movement by presenting a plaque to the company’s Managing Director Jim Mitchell.

Read full details (Landcare Australia recognises Synergy's support)

November 26th 2008
Christmas Lights go green

Synergy today announced the 2008 Channel 7 Christmas Lights Competition, which it sponsored, would be a “green” light competition – although, participants are expected to use a variety of colours in their displays, not just green lights.

Synergy spokesman, Andrew Gaspar, said Synergy would purchase renewable energy certificates equivalent to the energy used by participants in the Christmas Lights Competition.

Read full details (Christmas lights go green)

 

November 7th 2008
Synergy seeking new energy supplies

Synergy today announced it was seeking new energy supplies for the purposes of supplying Western Australia’s power needs from 2011/12.

Read full details (Synergy seeking new energy supplies)

 

October 10th 2008
Synergy funds planting of over six million trees

Synergy today announced it had reached agreement with the Forest Products Commission for the planting of six and a half million eucalypt trees, from which Synergy will receive the carbon permits.

Read the full details (Synergy funds planting of over six million trees)

 

October 3rd 2008
Synergy rejects price gouging allegation

Energy retailer, Synergy, today rejected claims by the Food Industry Association it engaged in price gouging following the Varanus Island pipeline explosion.

Read the full details (Synergy rejects price gouging allegation)

 

July 16th 2008
Discoverers Welcome: Murdoch University discovers the benefits of renewable energy

Murdoch University has become the first university in Australia to sign up for 15% accredited renewable energy, in an agreement to purchase NaturalPower from Synergy.

Read the full details (Discoverers Welcome: Murdoch University discovers the benefits of renewable energy)

 

July 16th 2008
Bulletin board facilitates gas availability

Energy retailer, Synergy, today said it had secured spare gas from third parties to make available to businesses which had been considering restricting or ceasing operations, resulting in the completion of a number of trades on the Independent Market Operator’s Gas Bulletin Board.

Read the full details (Bulletin board facilitates gas availability)

 

July 11th 2008
Power bills available online for tax purposes

With tax time upon us, Synergy customers can relax as they download past copies of their electricity bills by using 'My Account' on Synergy's website.

Read the full details (Power bills available online for tax purposes)

 

July 3rd 2008
Minister announces Synergy globe recycling project.

Energy Minister, Mr Fran Logan today launched Synergy's fluorescent globe recycling initiative.

Read the full details (Recycling program for energy-efficient globes) 

February 20th 2008
New electricity supplies sought to power WA.

Synergy today announced its supply procurement program for 2008, seeking expressions of interest for new electricity supply contracts in Western Australia’s south west.

Read the full details ( New electricity supplies sought to power WA ) 

 

January 31st 2008
More Western Australians going green.

Synergy today released figures showing the number of customers using electricity generated from accredited renewable sources doubled in 2007.

Read the full details (More Western Australians going green)

 

January 4th 2008
Synergy assists those affected by Perth fires.

Synergy today announced relief measures for customers whose homes were destroyed by the recent fires in the Perh hills and northern suburbs.

Read the full details (Synergy assistance to customers affected by recent Perth fires)

 

January 3rd 2008
Customers applauded for sharing the load.

Synergy today thanked its customers, from households to large industrial, for supporting Western Power’s call to reduce energy consumption today, in an attempt to maintain power supply throughout the community.

Read the full details (Customers applauded for sharing the load)

 

January 3rd 2008
Synergy urges customers to reduce power use

Synergy has joined Western Power in urging business and household customers to conserve power until gas supplies from the North West Shelf Venture's Karratha Gas Plant are fully restored.

Read the full details (Synergy urges customers to reduce power use)

 

December 21st 2007
Securing Western Australia’s energy future

Synergy today announced new supply agreements it had signed during 2007, that are vital in meeting Western Australia’s increasing energy demand, as the state’s economy continues to enjoy strong growth.

Read the full details (Securing Western Australia’s energy future)

 

December 3rd 2007
Green energy is green: Auditor

Customers purchasing accredited renewable energy from Synergy can be assured the energy comes from renewable sources, according to a report by the Auditor General. 

Read the full details (Green energy is green: Auditor)

 

December 3rd 2007
Synergy Warns of Hoax Calls

Synergy is warning householders not to believe hoax calls advising customers to immediately provide credit card details in order to avoid their electricity being disconnected.  Synergy has received calls from two concerned customers who received such calls over the weekend. 

Read the full details (Synergy Warns of Hoax Calls)  

 

May 11th 2007
Synergy Announces Modest Increase to Three Fees

Synergy today announced a modest increase to its account establishment fee, the overdue account fee and rejected payment fee. 

Read the full details (Modest Increase to Three Fees)

  

April 10th 2007
A statement from Synergy: Karrinyup fire tragedy

Synergy, today expressed deepest sympathy to the family and friends of Cozette, Shayden and Reece Pickering, who were tragically killed in a house fire on Friday 6 April 2007.  General information about the normal disconnection procedure is also included. 

Read the full details (A Statement from Synergy: Karrinyup Fire Tragedy)

 

March 14th 2007
Synergy releases short-list for supply of renewable energy

Synergy has taken an important step towards securing additional renewable energy supplies for the future, announcing a short-list of five tenderers to compete for the final supply contract or contracts for capacity totaling approximately 50MW.

Read the full details (Synergy releases short-list for supply of renewable energy) 

 

March 2nd 2007
New estate to use green energy

Houses built at the Satterley Property Group’s new development, The Green at Brighton, will have power supplied from renewable sources in an innovative agreement between Satterley and Synergy. 

Read the full details (New estate to use green energy)

 

February 5th 2007
Synergy assistance to customers affected by Dwellingup fires

Synergy today announced relief measures for customers affected by the Dwellingup fires.  Synergy would waive the Account Establishment Fee for customers who have been required to relocate to another dwelling as a result of the Dwellingup fires.  In addition, those customers whose houses have been destroyed will not be billed for electricity consumption since their last meter reading. 

Read the full details (Dwellingup Fires Assistance)

 

September 29th 2006
Successful start for Synergy

Synergy, today announced an after tax profit of $13.7 million, and a total payment to the state government of $12.6 million for the 2005/06 financial year.

Read the full media release (Successful Start - PDF)
Read the Annual Report

 

August 24th 2006
Synergy seeking tenders for electricity supply

Synergy today launched a tender process seeking new wholesale electricity supply contracts, and also called for expressions of interest for the supply of energy and capacity outside the tender process. 

Read the full media release (Synergy Tender PDF)
For full tender details go to the Wholesale Procurement pages.

 

August 14t h 2006
Synergy assistance to customers affected by Australind storms

Synergy today said it would waive the Account Establishment Fee for customers who have been forced to relocate to another dwelling as a result of the Australind storms. 

Read the full media release (Synergy Assistance PDF)

 

July 26th 2006 
Customer Advocate to Improve Customer Experience

In an effort to improve service to its customers and to help them resolve any issues they may have, Synergy has appointed an internal ombudsman, Ken Nylander, as its inaugural Customer Advocate. 

Read the full media release (Customer Advocate PDF).

 

April 2nd 2006  
SYNERGY LAUNCH

The Minister for Energy, Hon Francis Logan MLA, officially launched Synergy on Sunday, 2 April in the Synergy Parkland in Kings Park (formerly the Western Power Parkland). Synergy is now the sponsor of this very popular community resource and will be working with Kings Park to enhance the parkland over coming years.

See the full media release from http://www.mediastatements.wa.gov.au/media/media.nsf.